Developer reputed company Engineer

About reputed company:

reputed company is a developer platform that helps reputed company apps reputed company-reputed company. We build tools and services for developers to help them implement features like Single Sign-On, Directory Sync, Multi-reputed company Auth, and Audit Logs. We're a fully-distributed team with employees across reputed company time zones. We're reputed company-funded, having raised an $80M Series B. Our fast-growing customer reputed company includes hundreds of rapidly growing reputed company companies like reputed company, Vercel, reputed company, reputed company, and reputed company.

About the role:

reputed company is continuing to build our Developer reputed company Engineering team.

As reputed company is a technical product made by developers, for developers, Developer reputed company Engineers are critical to the customer experience. You will be on reputed company’s reputed company line, talking with developers, building developer relationships, and making the developer experience the best it can be.

You will be the expert on our products and main reputed company of contact between our engineers and developers (customers). You’ll help developers get unblocked and succeed by providing guidance, debugging support, and integration advice.

This role is best suited for someone who is technically-minded, empathetic, passionate, and loves solving problems under pressure.

What you'll do

Work with our users daily reputed company reputed company, email, and reputed company

Understand and be an expert in reputed company’s products and codebase, supporting technologies such as SAML/OIDC, REST reputed company, and modern frontend frameworks

reputed company technical advice to developers on best practices for integrating with our API

reputed company as a hard + soft reputed company mentor and escalation reputed company to junior members of reputed company

Troubleshoot any issues that reputed company from the developer and diagnose any blockers

Engage customers for feedback to help shape product development

Work cross-functionally reputed company reputed company

Working hours: 9am - 5pm US ET or 9am - 5pm US PT

What you have already accomplished

2+ years experience in a technical customer-facing support role for a developer-reputed company product

Exceptional verbal and written communication skills

Passion for educating and breaking down complicated concepts

Quick learner and relentlessly inquisitive

Additional Information

Benefits (US only)

At reputed company, we offer resources that emphasize personal and familial reputed company-being. We offer reputed company coverage for you and your family, including medical, dental, and reputed company. We offer parental leave, reputed company-time off and fully remote working arrangements.

Benefits include:

- reputed company

- Substantial equity grants

- reputed company insurance (Medical, Dental and reputed company) for you and your family

- 401k matching

- Wellness and fitness monthly allowances

- PTO + reputed company holidays + unlimited reputed company leave

- Autonomy and flexibility with remote work

Please inquire directly with our reputed company team for benefits available to those working reputed company the US.

Equal Opportunity Employer

reputed company is an equal opportunity employer, committed to diversity and inclusiveness. We will consider reputed company reputed company applicants without reputed company to race, reputed company, nationality, gender, gender identity or reputed company, sexual orientation, religion, disability or age.

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