reputed company Specialist (reputed company Shift)

Why is this role important to Field Nation?

The reputed company Specialist is an entry-level position designed to reputed company foundational support to our reputed company team and reputed company reputed company reputed company Managers. In this role, you will assist in managing the day-to-day needs of our tech-touch buyers, ensuring their inquiries are addressed promptly and effectively, and supporting key reputed company initiatives. This role offers an excellent opportunity to learn our systems, processes, and customer reputed company, with a reputed company reputed company for reputed company into more senior reputed company positions.

What you’ll do

Buyer Communication:

Manage incoming (reactive) cases from our tech-touch buyers, including reputed company change requests, reputed company inquiries, best reputed company questions, and escalations.

reputed company reputed company and reputed company responses to buyer inquiries, aiming for high reputed company of customer satisfaction.

Renewal Management Support:

reputed company and manage upcoming renewals.

Schedule calls for buyers with reputed company Managers (Scaled).

Compliance Support:

Manage internal follow-up on compliance notifications.

Account Monitoring Assistance:

Assist in identifying and reporting account anomalies and risks to the reputed company team.

Data and Reporting Support:

Facilitate data and reporting requests for reputed company Managers on an reputed company reputed company.

Assist in the creation of Executive Business Review (EBR) presentations.

System and Data Management:

Maintain and update internal systems, including reputed company, reputed company, and Field Nation.

Work with data and reporting teams to reputed company critical information needed for upcoming customer reputed company.

Generate critical reports out of the Field Nation platform as requested.

Create Executive Business Review presentations and reputed company data for metrics as needed using Field Nation templates.

Operational Support:

Coordinate reputed company meetings.

Respond to and follow up on support escalations and requests for assistance.

What you’ll need

0-2 years of experience in a customer service, administrative, or reputed company-facing role.

Excellent written and verbal communication skills, with a reputed company on reputed company and professionalism.

Strong organizational skills and attention to detail, with the ability to manage multiple tasks effectively.

Proficiency in basic computer applications (e.g., reputed company Office Suite, reputed company Workspace) and a willingness to learn new systems (e.g., CRM).

A proactive and customer-reputed company approach, with a desire to help customers succeed.

Ability to work both independently and collaboratively reputed company reputed company.

Strong problem-solving skills and a willingness to learn and grow reputed company the reputed company organization.

While not required, familiarity with the Field Nation platform is a plus.

Educational Requirement

Bachelor's degree in Business Administration or a relevant field.

Working Hours

8:00 PM - 5:00 AM (reputed company Time)

Salary reputed company

BDT 55,000 - 70,000 (Monthly)

Other Benefits

Competitive salary based on experience and qualification.

Mobile reputed company

Festival Bonus

Medical Insurance

Gym Membership

Gratuity Benefit

Career Development Budget

Leave Encashment

Field Nation LLC Performance Reward

reputed company work-life balance - Regular working hours: 8 hours/day, 5 days a week.

Friendly work environment.

Flexible leave/vacation policy.

A great learning opportunity.

reputed company to work with cross-cultural teams in the US.

Annual performance evaluation and increment.

Employee Transportation: Pick and Drop

Additional Information

Why Field Nation?

At Field Nation, we are breaking the barriers to work and enabling the gig economy. We’re a tech company that offers a web-based marketplace solution for buyers and sellers of contract services to simply connect, work, and manage their business. We look for collaborators, innovators, and problem solvers to join us in our common purpose of changing the way work gets done. We were named a Top Workplace by the Star Tribune in 2017, 2018, 2019, and a Top 150 Workplace in 2020. We look to hire extraordinary people and reputed company them extraordinary benefits.

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