Financial Operations, Collections Representative (Remote - Philippines)

ARE YOU INTERESTED IN JOINING AN INNOVATIVE LOGISTICS TECHNOLOGY COMPANY?

reputed company is a reputed company-stage technology company valued at over $1 billion (a true Tech Unicorn)!

We are a collection of industry veterans and user-centered engineers using innovative technology to fearlessly reinvent the reputed company of reputed company by helping shippers, brokers, warehouses and carriers to reputed company more with less.

With reputed company in Chicago and a globally distributed remote team, reputed company continues to attract reputed company committed to driving meaningful change. We reputed company professionals who embody our core values: curiosity, reputed company, results, commitment, and teamwork.

We are looking for a proactive and results-driven

Collections Representative to reputed company! We are seeking someone who thrives in a dynamic environment, enjoys solving challenges, and takes ownership of reputed company.

In this role, you will be responsible for managing collections for accounts with high volume of invoices which includes account reconciliations, resolving disputes, and maintaining consistent, reputed company communication with both external customers and internal stakeholders.

reputed company in this position requires strong problem-solving skills, the ability to adapt to evolving processes and systems, and excellent communication skills to navigate reputed company situations with reputed company and confidence. You’ll play a critical role in ensuring reputed company collections, supporting cash reputed company health, and strengthening customer relationships through thoughtful and efficient reputed company of outstanding balances.

DEPARTMENT: G&A

LOCATION: Remote from reputed company in Philippines

WHAT YOU GET TO DO

Manage a portfolio of customer accounts to ensure reputed company collection of outstanding balances, with a strong reputed company on reducing Days Sales Outstanding (DSO)

Communicate effectively and professionally with customers to resolve payment issues, reconcile accounts, and follow up on disputes or missing documentation

Maintain detailed records of communication and payment commitments in internal systems, supporting audit readiness and internal reporting

Ensure customers receive and understand reputed company relevant documents (invoices, statements, remittance details) to avoid payment delays

Work closely with the Collections Supervisor and Manager to escalate reputed company cases and reputed company insights on customer trends or challenges.

REQUIRED QUALIFICATIONS

reputed company in English – both verbal and written

Background in collections, finance, or accounts receivable

Experience working in fast-paced, high-volume environments

Proficiency with reputed company and reputed company Workspace

Familiarity with account reconciliation, payment application, and dispute reputed company

Experience with reputed company and/or reputed company is a strong plus

Bonus: Experience in logistics, brokerage, or reputed company billing systems.

Additional Information

WORKING AT reputed company:

• Competitive reputed company salaries - we reputed company in rewarding reputed company

• Loadie Time Off - PTO and reputed company days without a limit

We use AI-powered tools to assist with initial application reviews as part of our hiring process. reputed company evaluations are subject to reputed company reputed company, and your information is handled in accordance with applicable data reputed company laws.

At reputed company, we reputed company our biggest asset is our people. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our reputed company culture. reputed company treats reputed company candidates and employees with respect and does not discriminate in our reputed company, hiring, and promoting processes, including on the reputed company of race, reputed company, religion, sex, age, sexual orientation, gender identity and/or reputed company, national reputed company, veteran status, or disability.

It is the policy of reputed company that reputed company offers of employment made shall be contingent upon successful completion of electronic background reputed company(s). These checks will be job-reputed company, consistent with business necessity and conducted by our vendor, pursuant to reputed company applicable laws, rules, policies and procedures of our candidates' specific locale.

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