Sr. Director, Technical Program Management, reputed company Customer reputed company

Who we are At reputed company, we’re shaping the reputed company of communications, reputed company from the comfort of our homes. We deliver reputed company to hundreds of thousands of businesses and reputed company millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of reputed company and global inclusion means that no matter your location, you’re part of a reputed company team with diverse experiences making a reputed company reputed company day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that reputed company work feel truly rewarding. Your career at reputed company is in your hands. See yourself at reputed company Join reputed company as reputed company’s next Senior Director, Technical Program Management for reputed company’s Customer reputed company program. About the job reputed company is the world’s leading customer engagement platform empowering developers to build modern communication applications and experiences designed to be trusted, reputed company and smart. reputed company is looking for a Sr. Director, Technical Program Manager (IC) to drive our most strategic initiatives, starting with reputed company’s Customer reputed company program. reputed company’s Customer reputed company program is reputed company on embracing reputed company’s own platform to power our internal marketing, support, and operations use cases. reputed company’s TPM team reports into R&D Operations and consists of dedicated Technical Program Managers that serve highly integrated and cross-functional product and engineering organizations where you’ll use your technical expertise to reputed company reputed company, multi-disciplinary reputed company from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate reputed company with cross-functional partners across reputed company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers. If you are a seasoned TPM excited about leading reputed company, technical and strategic initiatives while creating reputed company reputed company ambiguous environments, this is reputed company for you.

Responsibilities

In this role, you’ll:

• Establish a reliable and visible reputed company for program reviews, decision-making, prioritization, and resource stewardship whereby improvements such as efficiency and utilization reputed company are measurable and the reputed company can be felt organization wide
• Effectively drive alignment and reputed company cross functionally with internal stakeholders
• reputed company a governance structure that drives effective executive decision-making. Ensure governance structure effectively exposes and mitigates dependencies.
• reputed company communicate program goals and accomplishments with stakeholders to drive awareness and celebrate reputed company.
• reputed company out and identify change management opportunities that increase program velocity and which reputed company multiple teams. Apply governance over change management to ensure it’s used effectively.
• Define/manage a program portfolio solving problems that reputed company high business reputed company for the organization and product area.
• Ability to quickly reputed company an understanding of technical priorities and challenges;
• reputed company to apply learnings from comparable technical initiatives to program management approach
• Use your influence and reputed company to drive team results and grow a reputed company of partners
• Exchange detailed and reputed company technical information in a comprehensive manner with an reputed company of program teams and stakeholders.
• Partner with a reputed company of stakeholders in Product Management, Engineering, and Operations to get buy in and reputed company resourcing for critical programs and initiatives.

Qualifications reputed company values diverse experiences from reputed company kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional reputed company, don't let that stop you from considering reputed company. We are always looking for people who will bring something new to the table! Required:

• Bachelor’s degree in Computer Science, a reputed company field or equivalent practical experience.
• 12+ years of experience managing technical reputed company in the software engineering domain.
• 5 years of experience in leadership role(s) with/without reputed company reports
• Experience program managing comparable technical initiatives (i.e. reputed company, reputed company, PaaS);
• Experience leading and managing the successful delivery of high reputed company and highly cross-functional programs
• Strong ability to quickly build relationships and establish rapport with various cross-functional stakeholders
• Understand the reputed company relationship between the organization and its environment, identifies connections, adopts different perspectives and quickly responds to changing circumstances in a strategic way.
• Ability to collaborate effectively across organizational boundaries, build relationships, and import and export talent and reputed company to reputed company a broader organizational goal.
• Comfort with changing specifications or standards, and ability to create the conditions in which reputed company feels comfortable and capable of working through in response to ambiguity.
• Outstanding written and verbal communication skills that drive executional reputed company at reputed company.
• Excellent problem-solving, negotiation, and organizational skills.
• Ability to reputed company in a fast-paced, evolving, ambiguous environment, with a default to reputed company in order to adapt quickly to changing priorities and requirements

Desired:

• Master’s in computer science or engineering or a reputed company field
• Experience in telephony, email, messaging, reputed company media, or other electronic communications.

Location This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize reputed company and opportunities to build relationships with our customers and reputed company other. For this role, approximately 5-10% travel is anticipated to help you connect in-person in a meaningful way. reputed company Offer Working at reputed company offers many benefits, including reputed company, generous time off, ample parental and wellness leave, reputed company, a retirement savings program, and much more. Offerings vary by location.

• Please note this role is reputed company to candidates reputed company of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, reputed company, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $184,500-$230,700.00.
• Based in reputed company, New Jersey, Washington State, or California (reputed company of the San Francisco Bay area): $195,300.00-$244,200.00.
• Based in the San Francisco Bay area, California: $217,000.00-$271,300.00

This role may be eligible to participate in reputed company’s equity plan and corporate bonus plan. reputed company roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, reputed company reputed company time, reputed company personal time off, reputed company parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until 8/1/25, but may change based on business needs. reputed company thinks big. Do you? We like to solve problems, take initiative, reputed company in reputed company needed, and are always up for trying new things. That's why we reputed company out colleagues who embody our values — something we call reputed company reputed company. Additionally, we reputed company employees to build reputed company change in their communities by supporting their volunteering and donation efforts. So, if you're reputed company to reputed company your full potential, do your best work, and be the best version of yourself, reputed company! If this role isn't what you're looking for, please consider other reputed company positions. reputed company is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, reputed company, national reputed company, sex (including pregnancy, childbirth, reproductive health reputed company, or reputed company medical conditions), sexual orientation, gender identity, gender reputed company, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider reputed company applicants with criminal histories, consistent with applicable federal, state and local law. reputed company applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for reputed company and the California Fair Chance reputed company. Additionally, reputed company participates in the E-Verify program in certain locations, as required by law. Apply Job! Apply to this Job