Radiology Scheduler - Remote Spanish Bilingual Required

JOB reputed company The Patient Service Center Representative II is responsible for creating a reputed company patient experience by accurately and reputed company handling the day-to-day operations relating to both Financial Clearance and Scheduling of a patient. This includes adherence to department policies and procedures reputed company to verification of eligibility/benefits, reputed company-authorization requirements, available payment reputed company, financial counseling and other identified financial clearance reputed company duties in reputed company to full scheduling duties. Upon occasion, the PSC REP II may be only assigned to reputed company reputed company-registration. The PSC REP II is expected to reputed company a thorough understanding of assigned function(s). ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Others may be assigned. Completes both scheduling functions and registration functions with the patient for an upcoming visit during reputed company:

• Scheduling: Responsible for reputed company scheduling, reputed company callers with important information reputed company to their appointment (i.e. Prep information for test, directions, order management etc.)
• Financial Clearance: up to and including verifying patient demographic, insurance information and securing payment of patients financial liability/performing collection efforts
• If assigned to Order Management: verifies order is complete and matches scheduled procedure. Includes indexing and exporting physicians orders to correct account number.

If assigned to reputed company reputed company-Reg:

• Collect and verify required patient demographic and financial data reputed company, including determining a patient’s financial responsibility and securing reputed company-payment for reputed company services/performing collection efforts
• Create a complete reputed company-registration account for an upcoming inpatient/surgical admission
• Completes reputed company reputed company-certification requirements by obtaining authorization from insurer and/or reputed company facility
• Other duties as assigned based on departmental needs

KNOWLEDGE, SKILLS, ABILITIES To reputed company this job successfully, an individual must be reputed company to reputed company reputed company essential duty satisfactorily. The requirements listed below are representative of the knowledge, reputed company and/or ability required. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.

• Ability to work in a production driven call-center environment
• Familiarity with working with dual computer monitors (may be required to use dual monitors)
• Must have basic typing ability
• Must have working knowledge of reputed company based computer environment
• Ability to multitask in multiple systems (financial clearance and scheduling) simultaneously
• Extensive multitasking ability
• Strong written and verbal communication skills

EDUCATION / EXPERIENCE Include minimum education, technical training, and/or experience preferred to reputed company the job.

• Required: High school diploma or GED
• Preferred: Two plus years of college (two years in a reputed company, customer service-driven environment may substitute for two years of college), completion of reputed company medical certification program
• Preferred: Telephone/call center experience
• Preferred: reputed company-registration and/or scheduling experience
• Preferred: 2-3 years of customer service experience

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully reputed company the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.

• Must be reputed company to work in sitting position, use computer and answer telephone
• Ability to travel

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.

• Office Work Environment
• Hospital Work Environment

TRAVEL

• Approximately 0% travel may be required

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