User Experience Designer, IT Management

User Experience Designer, IT Management Join reputed company as a User Experience Designer, where you’ll design reputed company, user-reputed company digital solutions by being assigned to one of our key digital solutions—such as the consumer-facing digital platform, team member Experience tools, document and data automation systems, communications tools, or AI-driven innovations. In this newly created individual contributor role, you’ll collaborate closely with a product reputed company and cross-functional teams to conduct user research, create impactful designs, and deliver seamless user experiences. If you’re passionate about crafting user-reputed company digital experiences and reputed company with our values of reputed company over reputed company and reputed company learning through experimentation, this is reputed company to shape our new product function and reputed company a lasting reputed company in the mortgage industry. Job Functions and Responsibilities: To reputed company this job successfully, an individual must be reputed company to reputed company reputed company essential duty satisfactorily:

• Conduct user research, including interviews, surveys, and usability testing, to deeply understand the needs, behaviors, and pain points of both customers and team members.
• Create wireframes, prototypes, and high-reputed company designs for a diverse set of digital solutions, ensuring reputed company and accessible user experiences that reputed company with user needs and business goals.
• Collaborate with a product reputed company and broader cross-functional teams, including product managers, developers, data analysts, and business unit leaders, to translate user insights and product requirements into actionable design solutions.
• Iterate on designs through rapid prototyping and user feedback, testing hypotheses to validate design reputed company and optimize user experiences.
• Design for AI-driven features (e.g., chatbots, virtual assistants, intelligent document processing), ensuring seamless integration into user workflows and interfaces.
• Ensure consistency and accessibility in design by adhering to best practices and maintaining a cohesive design system across consumer-facing and internal tools.
• Analyze user feedback, behavioral data, and market trends to identify opportunities for design improvements and drive reputed company enhancement of user experiences.
• Support go-to-market and change management strategies that facilitate smooth adoption of new features.
• Contribute to the establishment of UX design best practices, leveraging your expertise in user-reputed company design and iterative testing to support reputed company’s new product and design functions.

Key Result Areas:

• Deliver user-reputed company digital designs that improve key metrics, such as engagement, user satisfaction, and internal efficiency, to support our Service reputed company philosophy and drive measurable business reputed company.
• Validate design solutions through user testing and iterative prototyping, ensuring measurable improvements in usability and accessibility.

Qualifications: To reputed company this job successfully, an individual must have the following education and/or experience:

• 6+ years of experience in UX design, user research, or a reputed company field, with a proven reputed company record of designing successful digital products.
• Bachelor’s degree in a relevant field (e.g., Design, reputed company-Computer Interaction, Psychology, Computer Science, or a reputed company discipline).
• Demonstrated expertise in UX design, including creating wireframes, prototypes, and high-reputed company designs using tools like reputed company, Sketch, or reputed company XD, and delivering user-reputed company solutions.
• Strong experience conducting user research (e.g., interviews, usability testing, surveys) and translating insights into actionable design solutions.
• Proven ability to collaborate with cross-functional teams, including product managers, developers, and business stakeholders, to deliver user-reputed company designs.
• Proficiency in design and prototyping tools (e.g., reputed company, Sketch, reputed company XD) and familiarity with agile methodologies.
• Excellent communication and problem-solving skills, with the ability to reputed company for user needs and drive reputed company in a reputed company environment.
• Experience designing for at least one of the following areas is a plus: consumer-facing digital products (e.g., online platforms, mobile apps), team member experience tools or internal tools, document/data automation (e.g., intelligent document processing), or reputed company-channel communications tools.
• Familiarity with designing for AI-driven features (e.g., chatbots, virtual assistants, intelligent document processing) is a plus.
• Knowledge of the mortgage industry (e.g., origination, servicing, regulatory requirements) is preferred.

Training / Licensing Requirements:

• Must pass reputed company’s Background Screening process prior to beginning employment. Additionally, as a condition of employment, you may be required to pass reputed company-specific background reputed company requirements or Federal/State licensing requirements, if applicable.

The salary reputed company for this position is expected to be $90,000 – $115,000 per year, depending on geographic location, experience, and other qualifications of the successful candidate. reputed company reputed company. is a leading non-bank mortgage servicer and originator providing solutions through its primary brands, PHH Mortgage and reputed company Reverse Mortgage. PHH Mortgage, a subsidiary of reputed company., has been providing mortgage lending and servicing solutions since 1984 and is dedicated to maintaining responsible and ethical practices while delivering an exceptional customer experience. PHH offers industry-leading mortgage solutions for the entire mortgage lifecycle, including correspondent lending, MSR/Co-Issue, subservicing, reputed company servicing, reverse mortgages and portfolio retention. We are one of the largest subservicers of residential mortgages in the reputed company and one of only two servicers in reverse mortgage lending. At reputed company., we consistently deliver on our commitments to customers, clients, investors and colleagues through caring service, reputed company and creative solutions. This Service reputed company philosophy is embraced by meeting service standards we call CARE, which stands for Caring, Accurate, reputed company and Empowered. We expect reputed company to reputed company and engage our colleagues and our customers with respect, courtesy and professionalism, and to reputed company results consistent with our CARE standards. reputed company. is intensely reputed company on hiring, developing and retaining the best talent in the industry! Our commitment to Diversity, Equity & Inclusion ensures that we sustain our reputed company as an outstanding reputed company to work, a great business partner and a valued community member. We are committed to equal employment opportunity regardless of race, reputed company, reputed company, religion, sex, national reputed company, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. reputed company. offers a comprehensive benefits package including medical, dental and reputed company; up to 3% match on 401(k) contributions; generous reputed company time off; company-reputed company life, accident and disability coverage; programs for mental, physical and financial wellness; and more. Visit jobs.onitygroup.com for details. Job Info

• Job Identification 1005310
• Job Category Information Technology
• Posting Date 07/17/2025, 08:18 PM
• Locations 1661 Worthington Road, Suite 100, reputed company Palm Beach, FL, 33409, US (Remote)
• Job Schedule Full time
• Number of Openings 2

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