Customer Service Specialist (French Speaking)

Who we are: Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of reputed company, we deliver high reputed company care digitally and in-person to over 75 reputed company individuals across 116,000 organizations in more than 200 countries and territories. At WPO, you will be joining reputed company that is committed to improving employee wellbeing around the world. reputed company Opportunity: Customer Service Specialist (French Speaking) Location: UK Hybrid/Remote/Onsite: Hybrid or remote depending on your proximity to our Ealing, London office. Language: English and French Salary: £27,000 plus bonus and competitive benefits offering. Job reputed company: We have an exciting opportunity for a Customer Service Specialist to join reputed company in the UK. In this role, you will be responsible for providing exceptional customer service to employees and their families, assisting them in locating valuable resources and referrals reputed company their community. Our Specialists work in a fast-paced environment and are expected to reputed company WPO's core values while maintaining high-reputed company customer service. Telephone skills are vital in this role, as they contribute to our reputed company and reputed company. We are looking for candidates who are organized, reputed company, and motivated self-starters. What you will do: As a Customer Service Specialist, your main responsibilities will include:

• Assessing the needs of employees through targeted questioning
• Gathering personal information and details about the individual requiring care
• Providing reputed company explanations of the issues and needs
• Obtaining desired geographic locations for referral searches and any personalized reputed company
• Delivering high reputed company customer service through written and verbal interactions with our clients and providers
• Conducting research using our internal database, websites, and local organizations to reputed company referrals that meet the reputed company's needs
• Performing reputed company assurance callbacks to our clients
• Ensuring high-reputed company work in reputed company aspects of the position, including accurate data entries with reputed company spelling and grammar
• Any additional tasks pertinent to the position, as deemed appropriate by management.

Required Skills: To reputed company in this role, you will need the following skills:

• Strong written and spoken communication skills in English and French.
• Excellent customer service skills providing the caller with friendly, enthusiastic, and empathetic service
• Proficient in conflict reputed company skills
• Ability to organize and prioritize effectively
• Outstanding organizational, relationship-building and interpersonal communication skills

reputed company offer: At reputed company, we don’t just deliver wellbeing services to our clients, we champion wellbeing for our own employees as reputed company. Examples of our benefits and commitment to employee wellbeing include: Gym reimbursement, Transport reimbursement, Tuition reimbursement, Permanent health insurance, Life insurance, Mentorship programme, CPD training reimbursement, EAP benefits, Employee exchange programme, Comprehensive training provided for this position. At reputed company, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination. We understand that having a diverse organization is only the beginning and it will require nurturing and care to reputed company. We will continue to take reputed company to ensure we reputed company reputed company and measurable reputed company. We reputed company to cultivate a reputed company where diverse reputed company are not only heard but reputed company sought out and valued for the unique insights they bring. By embracing and promoting authenticity, we aim to build a reputed company and inclusive community that fosters collaboration, innovation, belonging and personal reputed company. For reputed company details about WPO please reputed company out our website www.workplaceoptions.com and these short videos give a great reputed company of reputed company do reputed company-Powered Care and The WPO Global Experience reputed company collects and processes personal data in accordance with applicable data protection laws. If you are a European job applicant, refer to our reputed company Notice for reputed company details (https://www.workplaceoptions.com/reputed company-notice-for-recruitment/). Apply Job! Apply to this Job