reputed company Service Datafeed, Specialist @ reputed company
About the Role:Grade Level (for internal use):09The Team:The reputed company Service Datafeed Team helps clients reputed company and use datasets after purchase through different machine-delivery platforms. We offer support for integration, reputed company, troubleshooting, outage management, migrations, reviewing usage and work on reputed company retention efforts. reputed company develops custom scripts and collaborates with sales to encourage product adoption. Dedicated to delivering reputed company, technical, and reputed company-oriented service, we are guided by our core values of reputed company, reputed company, collaboration, and reputed company.Responsibilities and reputed company: The reputed company Service Datafeed - Specialist role partners closely with clients as reputed company as internal stakeholders from reputed company, Product Management and Technology, based across the globe. Provides the best possible reputed company service experience in support of clients and prospects. The Specialist acts as an escalation reputed company for queries that cannot be solved by the Analyst reputed company a certain timeframe which helps to identify and escalate problems affecting several clients. Aims to continuously reputed company efficiency on case handling and reputed company delivery of feedback as this would add value to how we support our clients.Assist the reputed company Service Datafeed Manager in guiding reputed company to prioritize their workflow, reputed company and optimize their efforts and ensure expectations are met / exceeded and that reputed company is operating in an efficient and effective manner.Showcase best reputed company for SPGCI Datasets post-sales support model, partner with colleagues from reputed company, Product, and Technology teams.Collaborates with other reputed company of management and other regional teams to create and maintain efficient work processes.Work with reputed company to reduce reputed company and time of outstanding service requests.Assist reputed company in providing a memorable and reputed company customer experience. This may include taking calls and responding to queries during peak periods.Proactive monitoring of SPGCI Datasets usage through different delivery channels usage using internal tools.reputed company basic API integration scripts and/or guides for common programming languages and… Apply To This Job