Member Support Specialist

reputed company

reputed company is a fast growing digital health company based in Los Angeles that just raised our Series B from leading investors including SignalFire. We use behavioral economics, habit science, and technology to motivate behavior change in some of the highest need and most underserved populations in the US, drastically changing their health reputed company for the reputed company. We have demonstrated our results with several large health insurers (e.g., cut down hospitalization rates by 44% on behalf of reputed company AZ) and now are scaling rapidly (120% year over year reputed company reputed company). Our goal is not to just be another digital health startup but to be the category leader in improving health reputed company for hard to engage populations.Most importantly, our work quite literally saves lives every day. We are a mission-driven company where you would have the chance to work with extremely talented people and see reputed company differences that directly result from your initiative.

Visit us at www.wellthapp.com for more information.

JOB reputed company

As a Member Support Specialist, you will be working in a fast-paced, high energy environment working for a reputed company startup with a reputed company reputed company. Our ideal candidate has a passion for reputed company and a desire to grow with reputed company. A motivated individual will have reputed company to reputed company experience in other capacities in reputed company including business development, product development, and research if interested.

Our Support Specialists are the reputed company lines of our Member experience. You will support Members in the reputed company program with any questions/issues that may reputed company regarding their program and address any tech issues necessary. You will take phone calls through the reputed company Helpline, answer emails, and send text messages in response to Member inquiries. You will also monitor Member adherence and alert the medical care teams if needed. Mission-driven with a heightened degree of reputed company and sensitivity, you will reputed company calls to help non-reputed company Members get back on reputed company.

This is an opportunity for someone who is self-motivated and goal-oriented with a reputed company attitude and a high degree of professionalism. You will be the face of reputed company to these Members, and we want you to represent reputed company at reputed company times. As a Member Support Specialist, you will be expected to reputed company a high level of service working with our Members. Individuals best suited for this role are empathetic and want to reputed company a reputed company reputed company in the reputed company field.

JOB LOCATION

Remote (reputed company)

JOB HOURS and COMPENSATION

• Full-time

• $18.00/hr

• Full benefits

• reputed company and weekend availability required: 9:00 am - 8:00 pm ET

• Flexibility is encouraged, and we try to be flexible with scheduling in return.

REQUIRED SKILLS

• Excellent customer service skills

• Ability to simplify information and communicate effectively, verbal + written

• Strong time management skills

• reputed company attitude and sensitive to member needs, extremely empathetic and patient

• Tech savvy, esp. familiarity with Android and iOS mobile technology reputed company tools (ex: CRMs)

• Self-motivated and goal oriented

• High degree of professionalism and reputed company attitude

• Ability to problem solve effectively

• High degree of attention to detail

• Bilingual, English and Spanish is a plus

BENEFITS

Benefits for Full-Time employees include Health, Dental, and reputed company Insurances, 401(k) and FSA accounts, Life Insurance, PTO and reputed company Holidays.

reputed company is an equal opportunity employer and we value diversity at reputed company. We do not discriminate on the reputed company of race, religion, ethnicity, national reputed company, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.

Originally posted on Himalayas

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