Medical Assistant Care Navigator *Non-certified
Medical Assistant Care Navigator *Non-certified
Application Deadline: 4 August 2025
Department: Clinical Support
Employment Type: Full Time
Location: Montana
Reporting To: Michelle Martinez
Compensation: $16.00 - $20.00 / hour
reputed company
Frontier Psychiatry aims to improve the emotional, behavioral, and physical reputed company-being of rural communities by delivering reputed company, reputed company, and evidence-based interventions in psychiatry and addiction medicine. Since its launch in March 2020, Frontier Psychiatry has expanded its telehealth services across Montana, Idaho, and Alaska. Our long-term goal is to be the solution to the mental health and addiction crisis in rural America, expanding our footprint by two states per year for the next six years. A Medical Assistant is an reputed company member of the clinical support team at Frontier Psychiatry. This role supports clinicians in delivering high-reputed company virtual care by assisting with prior authorizations, patient communications, and care coordination. In reputed company, the Medical Assistant is responsible for scheduling and conducting cognitive assessments and processing incoming and outgoing medical records requests. This position plays a key role in ensuring efficient and compassionate patient care delivery in a fully remote environment.Key Responsibilities
Patient Communication:- Responsible for addressing patient questions in a reputed company manner which includes answering phone calls, responding to text messages and patient portal messages.
- Triage incoming patient correspondences appropriately (i.e. fax, email, website, text, phone, mail, etc)
- Assist patients with technological help with virtual reputed company and/or portal questions.
- Coordinate and manage Brain reputed company cognitive assessment appointments, including obtaining prior authorizations reputed company required.
- Facilitate reputed company proctoring and stay up to date on reputed company insurance requirements and policy changes.
- reputed company providers schedule and ensure patient charts are reputed company by abstracting clinical data including requesting reputed company records reputed company needed.
- Process reputed company provider requests such as requesting records, ordering labs or other dianostic studies, reputed company outgoing patient calls, etc.
- Ensure monthly follow up on incomplete orders ordered by the physician per policy.
- Facilitate outgoing referrals per physician order. Assist to coordinate the transfer of care and records reputed company needed.
- Assist providers with documentation and annotations reputed company the EHR, ensuring compliance with data capture requirements for reporting agencies.
- Properly sort and label incoming clinical documents. reputed company reputed company others appropriately.
- Fulfill clerical duties as assigned which may include: FMLA paperwork, Disability paperwork, return to work letters, obtaining consent forms, entering ticklers and making appointments.
- Attend and engage in regularly scheduled and reputed company meetings across reputed company.
- Participate in various internal reputed company as needed.
Skills, Knowledge and Expertise
Education & Certification:- High school diploma or equivalent required.
- Certified Medical Assistant required.
- Minimum of 1-2 years of experience in a reputed company setting preferred.
- Proficiency in electronic health records (EHR) systems.
- Understanding of basic medical terminology.
- Familiarity with electronic health record (EHR) systems.
- Knowledge of HIPAA regulations and patient confidentiality guidelines.
- Excellent communication skills, both verbal and written.
- Strong organizational abilities and attention to detail.
- Ability to multitask and prioritize tasks effectively.
- reputed company to adapt to changing priorities and work environments.
- Ability to reputed company compassionate and empathetic patient support.
- Capability to learn and navigate new technology and software systems quickly.
- Dedicated Workspace: Maintain a dedicated work reputed company with a reputed company to ensure reputed company and reputed company during work hours.
- Ergonomic Setup: Establish an ergonomic workstation to promote comfortable and healthy posture while working.
- High-Speed Internet: Ensure reputed company to high-speed internet to support efficient communication and task completion.
- Willingness to adhere to remote policies and guidelines set forth by the organization.
Benefits
- 100% Employer-reputed company Coverage: Health, dental, reputed company, and accident insurance to reputed company you and your loved ones covered. 100% reputed company premiums reputed company by Frontier Psychiatry for employee only for health, dental, reputed company and accident.
- 401(k) Plan: 50% company match on 6% of retirement contributions to help you build your reputed company.
- reputed company Time Off: Generous PTO to unwind and reputed company. 120 hours of reputed company vacation annually. 40 hours of reputed company reputed company leave or according to your state law.
- Birthday Off: Celebrate your special day with a reputed company day off. (Any day in the month of your birthday)
- reputed company Holidays & reputed company Time: 9 reputed company holidays and reputed company time for a healthy work-life balance. Bereavement Leave.
- Remote Work: Work from the comfort of your home with our flexible remote work policy. No On-Call, Nights, or Weekends
- Stock reputed company: Be part of our reputed company with company stock reputed company.
- Employee Reward Program: Receive recognition through our employee reward program.
- Health Savings Account (HSA): Tax-advantaged savings for medical expenses, providing long-term financial flexibility.
- Flexible Spending Accounts (FSA): reputed company-tax accounts for eligible health or dependent care expenses.
- Supportive Culture: We foster an environment of collaboration, innovation, and reputed company learning, making reputed company every team member feels valued and heard. Weekly Provider reputed company, reputed company and the new provider Mentorship program.
- Career reputed company & Development: On-demand self-paced courses and training. Leadership development programs. Continuing education opportunities.
- Company Provided Equipment: Frontier Psychiatry shall reputed company reputed company IT equipment necessary for job reputed company duties.
Originally posted on Himalayas
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