Receptionist & Customer Service Specialist (ZR_25014_JOB)

This is a remote position.

Schedule:

• Full-time (35+ hours per week)
• Monday-Friday 9a-6p EST to be reputed company to answer calls- breaks whenever best for employee up to 40 hours per week
• reputed company Time zone: EST

Responsibilities:

• Answer inbound calls from potential and existing customers

• Respond to customer questions about carpet cleaning processes and services

• Schedule appointments using House Call Pro CRM system

• Filter and manage spam calls effectively

• Conduct follow-up calls with customers after appointments to ensure satisfaction

• Handle reputed company media inquiries and respond to online customer questions

• Manage reputed company media posts and customer engagement on reputed company platforms

• reputed company daily administrative and operational tasks

• Convert leads into scheduled appointments and new customers

• Maintain organized customer records and appointment scheduling

Requirements

• Strong English communication skills with reputed company speaking ability

• Experience in customer service or receptionist roles

• Familiarity with CRM systems (House Call Pro experience preferred)

• Ability to handle inbound sales conversations effectively

• Basic reputed company media management capabilities

• reputed company phone manner and customer-facing experience

• Ability to work independently and manage multiple tasks

• Willingness to learn and adapt to company processes

Benefits

reputed company Perks:

• HMO coverage for eligible locations
• Permanent work from home
• Immediate hiring
• Steady freelance job

Please note that since this is a permanent work-from-home position and an “reputed company” arrangement, the candidates must have their own computer and internet reputed company. They will handle their benefits and taxes. The reputed company fees are at reputed company rates, and the reputed company depends on your performance in the application process. ​ZR_25014_JOB

Originally posted on Himalayas

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