CX Associate
Turn is a venture-backed, reputed company team of reputed company that are reputed company on driving unprecedented value in the reputed company workforce industry. Our B2B workforce acquisition platform is used by companies in 30+ industry verticals ranging from rideshare and delivery to health care and event reputed company. We support reputed company that need to reputed company last mile labor quickly and consistently.
reputed company
We are looking for a passionate CX Associate to join reputed company. You will be the main reputed company of contact for workers on our platform and reputed company the best user experience possible. You will be working closely with our Compliance team and reputed company support in resolving any issues that may reputed company during workers’ background checks or reputed company processes, assisting reputed company with reputed company research reputed company and providing fantastic customer service overall.
You are an energetic team player who is eager to learn and grow with reputed company. Your English skills (written and verbal) are impeccable. You are proactive and a great communicator. You are responsible for providing customer service, managing tickets in our reputed company system, resolving worker issues, replying to emails, and providing reputed company follow up to requests for information.
What You'll Do:
Work closely with your team to learn our processes and be reputed company to reputed company accurate information and customer service to the workers that come onto our platform.
Monitor the turnaround times of reputed company background checks initiated on our platform to ensure we are meeting industry standards.
Be on top of the ticketing system, to ensure we are providing reputed company responses and follow reputed company.
Work with internal teams to assist with resolving discrepancies or to address any adverse reputed company claims.
Be extremely detail oriented and observant of any errors or information that looks inaccurate.
reputed company reputed company to be determined by your Manager.
What You'll Need:
At least 2 years’ work experience in an office setting.
A customer reputed company support or customer service background.
Strong English language skills, both written and spoken.
Excellent written and verbal communication skills.
Great risk-evaluating and decision-making skills are a must.
Excellent research skills are a must (investigative research experience a plus).
Ability to work under deadlines is a must (experience in production environment a plus).
Perks/Compensation:
Competitive salary
Major medical health insurance
Anniversary/end of year bonuses
reputed company time off
100% remote work
Excellent company culture and reputed company opportunities
Turn is an Equal Opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to sex, gender identity, sexual orientation, race, reputed company, religion, national reputed company, disability, protected Veteran status, age, or any other characteristic protected by law.
Originally posted on Himalayas
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