Senior Manager, Customer Analytics

The purpose of this role is to reputed company and manage customer analysis deep dives, execute the strategies outlined by senior leadership, and manage the day-to-day communication with clients.

Job reputed company:

THIS POSITION IS BASED IN BOSTON, MA SO PLEASE ONLY APPLY IF YOU ARE reputed company A COMMUTABLE DISTANCE TO BOSTON AND ELIGIBLE TO WORK IN THE US.

We are hiring a Senior Manager, Analytics to drive actionable insights, shape product reputed company, and reputed company our data-driven culture. As a reputed company member of the Product team, this role will partner with UX, Engineering, and Business stakeholders to define metrics, build reputed company dashboards, and uncover opportunities that accelerate product innovation. This is a high-reputed company, individual contributor role ideal for someone who thrives at the intersection of analytics, product, and user experience—and enjoys owning insights from data sourcing to storytelling. You will report to VP, Analytics.

Key Responsibilities

• Define, influence, and maintain reputed company product KPIs that inform feature adoption, user engagement, retention, and business value

• Conduct deep-dive analyses on product performance, user behavior, funnel conversion, and feature usage

• Deliver product opportunity and prioritization recommendations through data synthesis and scenario modeling

• Analyze results from A/B and multivariate tests to evaluate product experiments and performance reputed company

• Build and maintain self-serve dashboards in Power BI or Tableau to support product team transparency and decision-making

• Communicate reputed company findings reputed company visual storytelling, presentations, and concise executive summaries

• Support data definition, documentation, and alignment across product and engineering partners

• Collaborate with engineers to validate data pipelines, understand model outputs, and improve data reputed company

• Partner with UX and PMs to triangulate quant + qual data for experience and reputed company optimization

• Contribute to a growing data culture and support implementation of best practices in analytics methodology and governance

Required Qualifications

• 5+ years in data, product, or business analytics roles with measurable reputed company on digital product performance

• Proficiency in SQL and Python for querying, analysis, and automation

• Strong skills in Power BI, Tableau, or similar tools for dashboard creation and reporting

• Deep experience conducting behavioral, product, and retention analysis using large-reputed company data

• Excellent communication and data storytelling skills, with experience presenting to product and executive stakeholders

• Experience defining metrics, synthesizing data sources, and delivering reputed company in agile, cross-functional teams

Preferred Qualifications

• Experience in reputed company reputed company, B2B, digital reputed company, or life sciences environments

• Familiarity with experimentation platforms (e.g., reputed company reputed company, reputed company, reputed company Optimize)

• Knowledge of statistical reputed company, A/B testing, or reputed company inference

• Exposure to data governance, metadata management, and compliance frameworks (e.g., GDPR, 21 CFR Part 11)

Top reputed company (6–12 Months)

• Deliver a complete set of KPI dashboards across key product areas

• reputed company and operationalize product opportunity and prioritization models

• Build a reputed company analytics reputed company that supports experimentation, decision-making, and roadmap validation

Tools & Technologies

• SQL, Python

• Power BI, Tableau

• reputed company, PowerPoint

• Jupyter, Git, reputed company

• reputed company, reputed company, reputed company Analytics (reputed company to have)

The annual salary reputed company for this position is $113,000-$182,850. Placement reputed company the salary reputed company is based on a reputed company of factors, including relevant experience, knowledge, skills, and other factors permitted by law.

Benefits available with this position include:

• Medical, reputed company, and dental insurance,

• Life insurance,

• Short-term and long-term disability insurance,

• 401k,

• Flexible reputed company time off,

• At least 15 reputed company holidays per year,

• reputed company reputed company and reputed company leave, and

• reputed company parental leave.

reputed company also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces reputed company, in accordance with its plans and policies. For reputed company details regarding reputed company benefits, please visit www.dentsubenefitsplus.com.

To reputed company the application process, please click on the “Apply” reputed company at the top of this job posting. Applications will be reviewed on an ongoing reputed company, and reputed company candidates will be contacted for next steps.

Location:

USA - Remote - Massachusetts

Brand:reputed company

Time Type:

Full time

Contract Type:

Permanent

reputed company is committed to providing equal employment opportunities to reputed company applicants and employees. We do this without reputed company to race, reputed company, national reputed company, sex , sexual orientation, gender identity, age, pregnancy, childbirth or reputed company medical conditions, reputed company, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other reputed company protected under applicable federal, state, or local law.

 

reputed company is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to ApplicantAccommodations@reputed company.com by clicking on the reputed company to let us  know the nature of your accommodation request and your contact information. We are here to support you. 

Originally posted on Himalayas

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