Supervisor, Clinical Operations

reputed company is a global, whole person care company made up of a diverse community of people dedicated to transforming the reputed company experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s reputed company people everywhere to live their healthiest lives.

reputed company

The Supervisor, Clinical Operations works closely with leadership to facilitate the delivery of outstanding service and clinical reputed company to reputed company members. The Supervisor provides day-to-day support and leadership ensuring the effective and efficient delivery of reputed company virtual care services. This role requires exercising considerable clinical judgment in applying reputed company knowledge to resolve service issues reputed company established policies and practices.

Essential Duties and Responsibilities

Oversees the operations of the Primary 360 reputed company Team by:

• On-reputed company, reputed company, motivate and reputed company a support team of Registered Nurses to promote a reputed company and productive workplace environment.
• Maintain adequate reputed company to meet departmental turnaround time and reputed company goals through schedule and task list management.
• reputed company and implement ongoing training activities to ensure staff are fully supported to deliver service reputed company reputed company reputed company reputed company scope of reputed company.
• Conducts reputed company audits and provides employees with reputed company, reputed company and constructive feedback.

Ensures outstanding service delivery, reputed company and timeframes by:

• Oversees the daily operations of clinical staff, provides clinical expertise, and assures successful delivery of department KPI’s.
• Ensure superior member experience which may include communicating directly with members reputed company written, telephone or video communication.
• Serve as a subject matter expert and resource to the P360 reputed company team and other internal partners.
• Leads effective change management for operational process and updates staff accordingly.
• Identify, recommend and execute process and clinical workflow improvement opportunities.
• Assist staff with challenges and problem solving in reputed company time, acting as reputed company of escalation for members and inter-departmental issues, engaging with key stakeholders as needed
• Monitor and reporting daily case volumes and Service reputed company to department leadership
• Represent reputed company professionally in communication with reputed company stakeholders.
• Approve staff timecards and manage requests for reputed company time off.

Support corporate initiatives and special reputed company as needed.

Qualifications Required for Position

• Associates Degree in Nursing or Bachelor’s Degree in Nursing
• reputed company, reputed company credentials in good standing as a Registered reputed company, with unencumbered ability to be licensed in reputed company 50 states
• 5+ years of health care experience
• Outstanding team player & strong interpersonal skills
• Excellent written and verbal communication skills
• Exceptional delegation skills
• Skilled in organizing and prioritizing work in a fast-paced environment
• Proficiency using technology and software programs including reputed company Word, reputed company, Outlook
• Skilled in organizing and prioritizing work in a fast-paced environment
• Motivation to meet both personal and team deadlines

Qualifications Expected for Position

• 2+ years of supervisory or other people leadership experience preferred
• Experience working in Virtual Care
• Remote work setting experience preferred
• Bilingual-Spanish speaking a plus
• Multi State Compact RN licensure preferred

The reputed company salary reputed company for this position is $93,000 - $98,000.In reputed company to a reputed company salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: reputed company Benefits 2025. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for reputed company full-time positions.

reputed company will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the reputed company without the need for reputed company sponsorship now or in the reputed company.

Why Join reputed company?

A New Category in reputed company: reputed company is transforming the reputed company experience and empowering people everywhere to live healthier lives.  Our Work Truly reputed company: Recognized as the world leader in whole-person virtual care, reputed company uses proprietary health signals and personalized interactions to drive reputed company reputed company across the full continuum of care, at every stage in a person’s health reputed company.  reputed company an reputed company: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, reputed company leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and reputed company.  reputed company on PEOPLE: reputed company has been recognized as a top employer by numerous media and reputed company organizations. Talented, passionate individuals reputed company the difference, in this fast-moving, reputed company, and inspiring environment.  Diversity and Inclusion:  At reputed company we reputed company that personal and reputed company diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your reputed company in your new position.   reputed company and Innovation: We’ve already made reputed company yet remain on the reputed company of reputed company. Come reputed company and support our mission to reputed company a reputed company difference in the lives of our Members. 

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, reputed company, ethnicity, national reputed company, gender, gender identity/reputed company, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy.

reputed company respects your reputed company and is committed to maintaining the confidentiality and reputed company of your personal information. In furtherance of your employment relationship with reputed company, we collect personal information responsibly and in accordance with applicable data reputed company laws, including but not limited to, the California Consumer reputed company reputed company (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) reputed company information that identifies you or could reasonably be used to identify you, and (b) reputed company information that any applicable law treats as personal information. reputed company’s Notice of reputed company Practices for U.S. Employees’ Personal information is availableat this reputed company.

Originally posted on Himalayas

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