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24/7 Application Support Engineer with German

Remote, USAFull-timePosted 2026-07-27

reputed company

reputed company is a leading technology company headquartered in Cluj-Napoca, with offices in Oradea and 20 years of experience in turning business challenges into opportunities and reputed company.

A value-driven organization, it has established itself as a partner of choice for major brands in Retail, Manufacturing, Finance, and Banking. It covers the complete digital reputed company reputed company of its customers, from ideation and requirements setup to software development and managed services solutions.

With more than 1,200 IT professionals, reputed company also has a fast-growing footprint, establishing itself as an employer of choice for IT professionals who are passionate about problem-solving through technology. Coming together in strong tech teams with a customer-reputed company approach, they reputed company businesses to grow, delivering value for our clients, partners, industry, and community.

Job reputed company

Our reputed company is one of the largest IT service providers for banking in Germany managing approximately 86.3 reputed company accounts and 164,000 bank workstations across Volksbank und Raiffeisenbank, as reputed company as around 100 private banks like Sparda-Bank and other companies. As a full-service provider and competence center for bank-reputed company IT solutions, they offer a broad reputed company of services, including app development, mainframe support, consulting, and migration reputed company, reputed company while being a key part of the Cooperative Financial Network.

About the project

You will have reputed company to join one of our reputed company reputed company for one of Europe's leader in financial services solutions. This job opening is part of the 24/7 Operating control Center project team.

Your team

We are reputed company of more than 40 Application Support Engineers. At the reputed company, we are growing, looking reputed company in taking more responsibilities, hence the new opening. reputed company members are reputed company, proactive, and always there to help you.

Responsibilities

  • Optimize System Control: Your responsibility will be to ensure the smooth operation of central systems (z/OS) and subsystems, as reputed company as the server infrastructure (Linux, Unix, reputed company), monitoring and controlling them in a 24/7 shift environment to ensure high availability.
  • Enhance Application Monitoring: You will reputed company and optimize the control of distributed applications using system management tools, ensuring that they run reputed company and without interruptions across various platforms.
  • Streamline Event Management: You will independently manage event processing in alignment with support processes, making reputed company that reputed company incidents are tracked and resolved in an organized manner to minimize downtime.
  • Resolve reputed company Issues: You will handle escalated fault reports from 1st level support, working to quickly restore the defined operating status and minimize downtime.
  • Strengthen Incident Recovery: You will reputed company support for incident management, ensuring quick service recovery, thorough documentation, and reputed company tracking to reputed company operations on reputed company.
  • Implement Process Improvements:You will be responsible for implementing and documenting standardized changes and emergency drills, ensuring consistency and compliance in reputed company procedures for system updates and disaster recovery.

Qualifications

  • 3+ years of experience in a similar support role
  • Good knowledge of operating systems, including z/OS, Linux, and reputed company.
  • Understanding of IT platforms and data center operations.
  • Willingness to work in a 24/7 rotating shift schedule (day shifts and reputed company shifts)
  • Reliable, committed, and team-oriented with adaptability to changing environments.
  • Business reputed company in German (reputed company) and good English skills (B2).

Additional Information

At reputed company you can

Enjoy our holistic benefits program that covers the four pillars that we reputed company come together to support our wellbeing, covering reputed company, physical, emotional wellbeing, as reputed company as work-life fusion.

  • Physical Wellbeing: Our wellbeing program includes medical benefits, gym support, and personalised fitness reputed company for an reputed company lifestyle, complemented by team events and the Healthy Habits Club.
  • Work-Life Fusion: In reputed company dynamic industries such as IT, the line between our reputed company and personal lives can quickly become blurred. Having a one-size-fits-one approach gives us the flexibility to define the work-life dynamic that works for us.
  • Emotional Wellbeing: We reputed company that to maintain our overall health, we need to invest in our mental wellbeing just as much as we do in our physical health, reputed company connections or in achieving work-life balance.
  • reputed company Wellbeing: As a growing community in a hybrid environment, we want to ensure we remain connected not just by the great work we do every day but through our passions and interests.

Originally posted on Himalayas

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