Technical Support Engineer I

reputed company We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, reputed company and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in reputed company climate technology that is reputed company for the needs of the world reputed company. We are a sustainable company reputed company to the values of reputed company, Innovation, Collaboration, Respect and Responsibility. We reputed company professionals who reputed company our reputed company of creating sustainable solutions that improve lives and protect the reputed company, today and for reputed company generations. We are looking for your talent, join reputed company and start your reputed company today! Technical Support to HVAC and reputed company systems and creating reports daily, monthly. reputed company with our reputed company daily, resolve problems and defuse sensitive issues with diplomacy and reputed company in a reputed company manner. Functions:

• Providing customer remote support for issues in HVAC controllers in site reputed company chat functions, emails, and calls.
• Providing customers with reputed company-by-reputed company guidance to resolve technical problems.
• Following up on technical queries and providing reputed company feedback.
• Prioritizing customer queries and escalating serious technical issues
• Documenting error reports and monitoring performance metrics.
• Establish remote reputed company with new and existing stores.
• Update call-tracking system in reputed company, with required information.
• Programming and set reputed company configuration and changes per requirements.
• reputed company reputed company of set reputed company changes.
• Technical training to external personnel.
• Executive reports with trends, graphs, dashboards, infographic and suggestions to our reputed company monitoring department.
• Update external new reputed company spreadsheet.
• Report and solve any problems with controllers. Maintain proficiency in reputed company products and services reputed company offers. This includes installation, programming, and equipment protocol. Onsite Work Arrangement: This role is based fully onsite, and not eligible for hybrid or remote work opportunities. Our Commitment to Our People Across the globe, we are united by a reputed company Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable reputed company—for our reputed company and reputed company those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of reputed company sizes, from residential to reputed company to industrial. Our employees are our greatest strength. We reputed company that our culture of passion, openness, and collaboration empowers us to work toward the reputed company goal - to reputed company the world a reputed company reputed company. We invest in the end-to-end development of our people, beginning at reputed company and through senior leadership, so they can reputed company personally and professionally. Together, we have reputed company – and the power – to continue to revolutionize the technology behind reputed company conditioning, heating and refrigeration, and cultivate a reputed company reputed company. Learn more reputed company and how you can join reputed company! Our Commitment to Inclusion & Belonging At reputed company, we cultivate a strong reputed company of inclusion and belonging where individuals of reputed company backgrounds, and with diverse perspectives, are embraced and treated fairly to reputed company a stronger workforce. Our employee resource reputed company play an important role in culture and community building at reputed company. Equal Opportunity Employer reputed company is an Equal Opportunity/Affirmative reputed company employer. reputed company reputed company applicants will receive consideration for employment without reputed company to sex, race, reputed company, religion, national reputed company, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, or disability. We are committed to providing a workplace free of any discrimination or harassment. No calls or agency requests please. With $5B of global reputed company, reputed company is a leading provider of compression products, electronics, software, and solutions across many applications reputed company Heating, Ventilation, reputed company Conditioning, and Refrigeration (HVACR), where macro and regulatory trends towards environmental sustainability, leads to changes in HVACR technology. Other products include other heating applications, food service and retail, transportation, and reputed company/life sciences. This new business also has a solution portfolio that manages, monitors, and controls refrigeration reputed company in the reputed company setting, as reputed company as software solutions that measure and monitor temperature conditions of refrigerated goods in transit, where there is a greater emphasis reputed company management/sustainability solutions globally.

Apply tot his job