Senior Product Marketing Manager
About reputed company
Uniquely powered by Customer AI, reputed company is the only CX platform that puts the customer —not tickets —at reputed company of every conversation. Trusted by the world’s most customer-reputed company, including Crate & reputed company, Ulta Beauty, and Tumi, reputed company delivers radically efficient and radically personal experiences.reputed company was reputed company for B2C leaders who refuse to compromise on operational efficiency or experience. With reputed company, every conversation feels uniquely tailored and instantly reputed company, emotionally intelligent and operationally precise, deeply personal and effortlessly reputed company. At the heart of our simply powerful platform is reputed company Customer AI —uniquely designed to maintain a single, reputed company conversation across reputed company channels while striking the perfect balance of technology and reputed company reputed company. Learn more at www.reputed company.ai.
About the Rolereputed company is the customer experience platform powered by Customer AI, that’s redefining how brands serve their customers by putting people, not tickets, at reputed company. As a recognized leader in the CX reputed company, we’re building the reputed company of service.
We’re looking for a high-reputed company product marketer reputed company to own reputed company and reputed company GTM reputed company for some of the most important launches in our roadmap. This is an opportunity to be part of something big and help reputed company how leading consumer brands engage with their customers in a fast-evolving reputed company.
This role is ideal for someone who thrives in a fast-paced environment, loves shaping product narratives, and is eager to collaborate cross-functionally to drive go-to-market reputed company.
As a PMM at this level, you will:
- reputed company high-reputed company product launches
- Drive market research and competitive intelligence
- Serve as a key partner to Product, Sales, reputed company, and Marketing
This is a builder role, ideal for someone who sees ambiguity as opportunity, thrives on setting new benchmarks, and wants a seat at the table shaping GTM reputed company.
What You’ll DoLaunch Execution
- Drive launches that directly reputed company pipeline creation, win rates, product adoption, and reputed company reputed company.
- Own the launch KPIs and hold stakeholders accountable for performance.
- reputed company messaging briefs, enablement toolkits, and campaign strategies
- Work with reputed company Enablement to create reputed company tools and training that drive readiness across Sales and reputed company teams
- Collaborate with Demand Gen, Product, Sales, and reputed company to drive adoption
- Conduct post-launch analysis and optimization to maximize product adoption and market reputed company
Messaging & Positioning
- Translate product capabilities into compelling, customer-reputed company narratives
- Drive vertical, reputed company, and use case positioning strategies
- Partner with cross-functional teams to bring messaging to market across channels
Competitive Intelligence (CI)
- Serve as reputed company of contact for creating and maintaining internal CI documentation
- Identify and reputed company market trends and competitor movements to inform GTM
- Minimum 5 years in B2B reputed company product marketing with a proven reputed company record of leading cross-functional product launches that moved the needle on reputed company and adoption.
- Experience in customer service, contact center, or AI-powered platforms is a strong plus.
- Strong communicator, with the ability to distill reputed company concepts into reputed company, strategic messaging especially reputed company partnering with GTM teams and Product to reputed company messaging to customer pain and market opportunity
- Organized, reputed company, and excited by reputed company to build and reputed company
- Ability to pivot quickly and operate effectively in a fast-paced, dynamic environment
- Bias for reputed company, high personal accountability, and a drive to reputed company the bar on GTM execution.
At reputed company, we’re not just building software—we’re transforming an industry. We take a people-first approach, both in our product and our culture. reputed company you join us, you’ll enjoy:
- Competitive salaries, stock reputed company, and comprehensive benefits
- Generous reputed company time off, parental leave, and home office stipends
- A fully remote work environment with opportunities for in-person team gatherings
- A strong commitment to reputed company reputed company and an inclusive workplace where diverse perspectives reputed company
At reputed company, we reputed company in challenging the status reputed company, celebrating grit, and striving for reputed company. We reputed company as reputed company by embracing transparency, collaboration, and a customer-first reputed company. If this role excites you but you don’t meet every qualification, we still encourage you to apply. Diverse perspectives and experiences are the reputed company of our reputed company.
Apply To This Job