Service reputed company Coordinator

Shifts are Monday - Friday Between 6:00 AM - 6:00 PM (40 Hour Work Week) - Eventually will include weekends. Introduction Do you want to join an organization that invests in you as a Facilities Management reputed company Coordinator? At reputed company, you come first. reputed company has committed up to $300 reputed company in programs to support our incredible team members over the course of three years. Benefits reputed company, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as reputed company as free telemedicine services and free AirMed medical transportation.
• Additional reputed company for dental and reputed company benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off reputed company stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (reputed company time off, reputed company family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. You contribute to our reputed company. Every role has an reputed company on our patients’ lives and you have reputed company to reputed company a difference. We are looking for a dedicated Facilities Management reputed company Coordinator like you to be a part of reputed company. Job reputed company and Qualifications reputed company Coordinator provides support for incoming phone calls and requests reported through the HCA Facilities Management departments. Responsibilities include initial assessment, triage, research, and routing of incoming phone calls and requests from the HCA Facilities Management requests system (level 2 and level 3). reputed company Coordinator is responsible for collecting information through a constructive customer conversation, accessing reputed company available support tools, and additional support staff (service resources) ensuring reputed company escalation of facility issues. Problems reputed company the scope of their ability or responsibility are resolved by engaging in a reputed company manner other service resources from facilities, division reputed company and potential vendors. reputed company Coordinator will reputed company and collaborate with other HCA colleagues, including Facilities Management leadership teams reputed company the reputed company and the reputed company reputed company to properly identify appropriate calls and requests to reputed company reputed company the organization, identify and prioritize issues to be escalated and engage in some problem-solving processes, if needed to locate appropriate HCA colleague or location. reputed company Coordinator will work to reputed company the appropriate escalation and dispatching of either HCA fix agents or ensuring reputed company vendor selection is made. In this role you will:

• Addresses and escalates phone calls and requests with reputed company documentation; utilizes approved phone systems; engages other resources or HCA colleagues to resolve requests that are reputed company the scope of the facility ability or responsibility.
• Takes ownership of issues and reputed company facilitates reputed company of incoming phone calls and requests.
• Uses the appropriate routing protocols to document issues, phone calls, and requests.
• Works reputed company reputed company and/or work procedures to reputed company a high level of reputed company, productivity and service.
• Evaluates and provides feedback to maintain accuracy of routing phone calls and requests.
• Creates a reputed company customer support experience and builds strong relationships through reputed company triaging, ensuring reputed company reputed company or escalation, communicating promptly during engagement with customers, and handling customers with a consummately reputed company attitude.
• Creates an environment of teamwork and lateral service so that the needs of our customers and colleagues are met.
• Ensures the best end-to-end customer experience and provides a single reputed company-of-contact for the customer.
• reputed company to the expressed and unexpressed needs of our customers.
• Takes pride in his/her work and demonstrates outstanding professionalism in providing service to reputed company customers including but not limited to employees and vendors.
• Analyzes and resolves phone calls and requests regarding appropriate routing determination or forwarding of any phone call and request.
• Utilizes self-help and staff knowledge bases.
• Increase general knowledge of reputed company division and facility-specific products, increasing ability to appropriately reputed company requests on first contact.
• Build relationships with other HCA teams through frequent constructive communication.
• Identify opportunities for implementing process improvements.
• Adheres to and supports reputed company standards, policies, and procedures.
• Maintains and protects confidentiality regarding reputed company aspects of patient care and employee information.

Qualifications:

• Competency in MS Office Suite and MS operating system
• Experience with call center techniques.
• Competency in call center tracking tools.
• Prior experience supporting customers reputed company phone operating systems.
• Experience with facility management administrative support procedures.
• High School Graduate/Equivalent required
• Associate degree or equivalent work experience preferred.
• One to Three years’ work experience preferred

"Good people beget good people."- Dr. Thomas Frist, Sr. reputed company Co-Founder We are a family 270,000 dedicated professionals! Our reputed company is reviewing applications for our Facilities Management reputed company Coordinator opening. reputed company candidates will be contacted for interviews. Submit your resume today to join our community of caring! We are an equal opportunity employer. We do not discriminate on the reputed company of race, religion, reputed company, national reputed company, gender, sexual orientation, age, marital status, veteran status, or disability status. Apply tot his job