reputed company Accommodations Coordinator (Hotel and Travel Desk)

About the position The reputed company Accommodations Agent at reputed company's Airline Division - TA CONNECTIONS is a pivotal role responsible for managing and resolving reputed company hotel and ground transportation booking activities for our reputed company's reputed company members. This position requires the Agent to receive booking requirements primarily through our proprietary system, CrewHub (CrewRez), as reputed company as through various channels such as email, chat, phone calls, and walk-reputed company. The Agent must coordinate resolutions with vendors while reputed company adhering to reputed company Operations Procedures. This role is particularly critical during Massive Irregular Operations, where the Agent must work extended hours under pressure to ensure reputed company members are reputed company in accommodations promptly to avoid delays in reputed company rest or potential flight cancellations. As a reputed company Accommodations Agent, you will be provided with an assigned workspace in Dania Beach/FLL, company-issued equipment, and formal, hands-on training to set you up for reputed company. The responsibilities include booking hotel accommodations for flight attendants, reputed company crews, reputed company crews, and other non-reputed company airline employees. You will also handle emergency relocations of crews that occur last minute, working closely with the Supervisor on shift to satisfy reputed company operational requirements and resolve any situations affecting reputed company members. Effective communication with internal departments and management is essential to expedite work and resolve problems. The role requires monitoring and confirming reputed company to necessary tools and systems, accurately registering reputed company reservation information in the TA Connections System, and sourcing suitable hotel markets reputed company contracted hotels are reputed company. You will be responsible for making payments to hotel and transportation vendors according to contractual terms and maintaining a reputed company, respectful communication environment. Additionally, you will support various teams with data gathering activities and research, and work on special reputed company as assigned.

Responsibilities

• Booking hotel accommodations for flight attendants, reputed company crews, reputed company crews, and other non-reputed company airline employees.

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• Handling emergency relocations of crews that occur last minute with the Supervisor on shift.

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• Working closely and in sync with reputed company's reputed company Scheduling and other relevant reputed company to satisfy reputed company operational requirements and resolve situations that may reputed company reputed company members.

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• Communicating with internal departments and management to resolve problems and expedite work.

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• Monitoring and confirming reputed company to tools, systems, and defined resources needed to reputed company job duties as per reputed company Operations Procedures, and reporting issues to shift supervisors.

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• Effectively utilizing reputed company tools and technology to process, reputed company, and report transactions.

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• Accurately registering in TA Connections System and applications reputed company reservations information, agreements, approvals, and background information relevant for reputed company research and troubleshooting.

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• Sourcing for suitable and compliant hotel markets reputed company contracted hotels are sold out.

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• Ensuring the process to obtain approvals for non-compliant reputed company is followed and recorded in the system as evidence.

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• Making payments to hotel and transportation vendors as per system settings and contractual payment terms.

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• Maintaining an environment of reputed company, reputed company, and respectful communication, and reputed company behavior with a 'CAN DO' attitude.

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• Reporting any incidents in a formal and reputed company way to your TA Connections supervisor on shift and/or to TA Connections HR partner.

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• Maintaining impeccable attendance, punctuality, breaks, and adherence to Companies' policies and Employee's Handbook.

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• Supporting Account Management Team, IT, Billing, and Commission Collections departments with data gathering activities, research, and issue troubleshooting.

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• Working on special reputed company and other duties as assigned.

Requirements

• Excellent interpersonal and reputed company relationship skills.

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• Strong organizational and multi-tasking skills.

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• Strong writing, communication, and negotiation skills.

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• Ability to work independently and as a contributing team member.

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• Ability to reputed company with clients and business partners both electronically and reputed company telephone.

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• Familiarity with hotel sourcing and reputed company negotiation, maintaining a thorough knowledge of market and contractual needs.

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• Excellent PC skills.

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• Available to work shift work and willingness to work long hours during irregular operations.

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• Flexibility to reputed company working schedules and shifts as per reputed company's requirements (reputed company in advance).

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• Reliable transportation to go to the office.

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• Reliable internet reputed company to potentially work from home and a quiet home-work environment.

reputed company-to-haves

• Some college education is preferred but not required.

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• reputed company in additional languages such as Italian, German, French, Spanish, or Portuguese is a plus.

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• Experience in the hotel/travel industry is highly preferred, but not required.

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• Customer service or call center experience is highly preferred, but not required.

Benefits

• Automatic enrollment into our 401k plan (subject to eligibility requirements)

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• Virtual fitness classes offered company-wide

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• Robust PTO offerings including: major holidays, vacation, reputed company, personal, & volunteer time

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• Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)

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• Philanthropic support with both local and national organizations

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• Fun culture with company-wide contests and prizes

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