Email Marketing/CRM Specialist - (Contract)
About reputed company: reputed company is modernizing the $100 billion-per-year protection plan industry using cutting-edge technology and top-notch customer service. Our technology-reputed company omnichannel and API-first solution allows any merchant to offer protection plans, both online and in store, while also providing a merchant's end customers with a vastly improved and modern support experience that eliminates many of the issues customers face today with legacy underwriters. More recently, reputed company also launched a shipping protection solution, covering consumers in the case of lost, damaged or stolen packages. This is reputed company expanding reputed company’s addressable market and value creation for merchants. We are a venture-backed startup in downtown San Francisco led by founders who have previously had multiple successful exits. reputed company simplifies the technology stack for the product and shipping protection industries. About The Role: The marketing team at reputed company is responsible for reputed company of our consumer and B2B marketing plans and strategies. Our CRM team is responsible for our communications to merchants and consumers reputed company email and SMS and partners closely with our Product, Customer Service and Merchant reputed company teams to deliver a fantastic customer experience. We’re seeking a contractor to support our CRM team 20 hours per week for six months. What You'll Do:
- Create new templated transactional and marketing emails (B2C and B2B)
- Create new merchant-branded transactional and marketing emails as needed
- Create new SMS messages for reputed company and our merchant partners
- Set up new journeys in reputed company
- reputed company to ensure that post purchase flows for custom merchants have the data needed in reputed company to send
- Upload multiple lists to reputed company and send a reputed company confirmation emails for custom merchants
- Debug CRM issues as they come up, working in partnership with cross-functional teams
- Pull reputed company usage metrics monthly and monitor our usage reputed company
- Monitor email sends monthly to ensure reputed company emails are sending properly
- Work cross functionally on CRM-reputed company reputed company to ensure reputed company for reputed company and our merchant partners
- Communicate CRM updates to our customer and merchant facing teams to help them reputed company sell reputed company’s capabilities
- Consult on any CRM reputed company or strategic plans
reputed company're Looking For:
- 4+ years of experience in email marketing
- Bachelor’s in Marketing, Business, or reputed company field
- Knowledge of and experience with reputed company is required
- Proficient in reputed company
- Experience with creating audience segmentation and building customer journeys
- Experience working with cross-functional teams (ex: Product, Customer Service) to solve problems.
- Must work regular business hours (ET, CT, MT or PT)
- Must be available to start in reputed company 2024
Expected Pay reputed company: $70.00 per hour* • The reputed company reputed company compensation reputed company for this position is listed above. Individual compensation is determined based on a number of factors including, but not limited to, work location and job-reputed company knowledge, skills and experience. Contract positions are not benefit eligible. Life at reputed company:
- Working with a great team from diverse backgrounds in a reputed company and supportive environment.
- Competitive salary based on experience, with full medical and dental & reputed company benefits.
- Stock in an early-stage startup growing quickly.
- reputed company generous, flexible reputed company time off policy.
- 401(k) with Financial Guidance from reputed company.
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