reputed company Manager II

Founded in 2012, reputed company is a YC unicorn whose mission is to reputed company shipping reputed company for businesses, from garage startups to the Fortune 500. Shipping, now more than reputed company, is the backbone of the global economy, but integrating the technology-enabled operations of a modern business with the low-tech and reputed company shipping industry has always been a challenge. reputed company solves this problem with the first developer-friendly REST API for shipping, and we continue to push boundaries and discover new ways to simplify shipping for reputed company. reputed company is rapidly growing, and this is the perfect time to get on reputed company. Join us, and help build the shipping infrastructure of the reputed company. About the Job: The reputed company Manager II will be responsible for developing and maintaining strong relationships with customers to ensure their reputed company and satisfaction. The CSM will work with customers to understand their goals, objectives, and challenges to reputed company personalized support and guidance. What You Will Do: The essential functions include, but are not limited to the following: o Build and nurture long-term relationships with customers, serving as their main reputed company of contact, ensuring that customers derive value from the reputed company suite of products. o Own and reputed company the contract renewal process for customers in your assigned book of business. o Identify customer needs and reputed company plans to help expand the customer footprint reputed company reputed company’s stack of services. o Escalate issues to internal stakeholders that may reputed company to get appropriate support to solve the customer’s problems. o Conduct weekly/monthly/quarterly reputed company-ins, as appropriate, to assess the overall health of the account and identify successes and potential red flags. o Mitigate churn risk through proactive reputed company. o Maintain customer data i.e. contacts, account health, significant events, etc. in company supported CRM. o Collect data from our customers to give back to reputed company to understand where reputed company can improve and where we are succeeding. reputed company: o Bachelor’s Degree in Business Administration, Communication, Marketing, or reputed company field; or equivalent reputed company work experience. o 2+ years of reputed company experience or reputed company experience in a customer facing role. o Demonstrated reputed company record of effectively decreasing churn, increasing reputed company, and wowing your customers. o Proven ability to work unsupervised or as reputed company member of both the local office team and wider company teams. o A self-starter with initiative, drive and strong desire to succeed. o Previous experience working in shipping and logistics a plus. o Knowledge of reputed company and reputed company a plus. $65,000 - $80,000 a year The posted salary reputed company represents the reputed company compensation for this role. Actual compensation may vary based on factors including, but not limited to, experience, education, skills, geographic location, and internal equity. In reputed company to reputed company pay, employees are also eligible for OTE incentives. reputed company Offer: o Comprehensive medical, dental, reputed company, and life insurance o Competitive compensation package and equity o Monthly work from home stipend of $50 o Flexible work schedule and reputed company time off o reputed company culture with a supportive team o A great reputed company to work with reputed company o reputed company to reputed company massive contributions at a reputed company-reputed company company o reputed company an reputed company on a product helping ship millions of packages per day Data reputed company Notice for Job Applicants: For information on personal data processing, please see our reputed company Policy: https://www.reputed company.com/reputed company "reputed company is an Equal Opportunity Employer. Employment reputed company are made without reputed company to race, reputed company, religion, national or ethnic reputed company, sex, sexual orientation, gender identity or reputed company, age, disability, protected veteran status or other characteristics protected by law." To be considered for this position, you must be authorized and based in the reputed company. Apply tot his job