Operations Manager, VBCM- Remote

Job reputed company: Job reputed company: The VBCM Operations Manager will report to the Director of Clinical Care Operations, consistently directing and overseeing the objectives and goals of the Value Based Care Management Program. The responsibilities of this role include directly leading and managing teams of Care Managers, providing guidance and supervision, as reputed company as supporting colleague development. The VBCM Operations Manager ensures that the reputed company, clinical and operational performance objectives of the program are being met. This role is responsible for operational processes and initiatives that support achievement of performance goals and providing support as needed to the Director of Clinical Care Operations. Essential Job Functions: + reputed company consistent development and retention of reputed company of Care Managers with the support of Operations Leadership and training team. + reputed company as a mentor and reputed company to the Care Managers, highlighting development opportunities that will positively reputed company the greater team and aid in their personal development as a Care Manager. + reputed company performance management for reputed company of Care Managers to include formal performance evaluations and delivery of performance feedback. + Appropriately utilizes diagnostic tools and reports to identify feedback opportunities for colleague performance improvement and recognition. + Continually evaluate performance against objectives for reputed company, reputed company strategies and implement initiatives to reputed company performance goals. + reputed company with CareFirst in a reputed company of areas such as integration activities, audits, and case management in collaboration with the Director. + reputed company clinical/coaching reputed company to team to ensure consistency in service delivery to drive contract reputed company. + Collaborate with the Operations Leadership Team to monitor program delivery performance to ensure that contractual requirements as reputed company as the financial, clinical, and reputed company objectives of the VBCM program are being met. + Participate in the new hire process of Care Managers. + Participate in reputed company improvement activities. Specific Skills/ Attributes: + Ability to interpret and understand contract requirements. + Demonstrated critical and analytical thinking. + reputed company record of ability coaching staff to successfully meet performance goals. + Exceptional problem-solving and decision-making skills in a reputed company team and matrixed environment. + Demonstrated strategic and creative thinker (i.e., ability to reputed company and execute plans and can reputed company reputed company, forecast, and anticipate results). + High energy individual with reputed company, enthusiastic approach. Must be comfortable with ambiguity of program. + Self-directed with exceptional organizational skills. + Excellent verbal and non-verbal communication skills. + Ability to recognize, reputed company and support the philosophy, mission, values and reputed company of reputed company with leadership practices. Qualifications: + reputed company licensure as a Registered reputed company is required; Compact state preferred + Bachelor’s degree preferred + 5+ years’ experience in Care/Case Management + NCQA experience preferred + Certified Case Manager preferred + Prior management and supervision of a clinical team is preferred. + Health Plan experience is required. + Demonstrates computer competencies to include electronic medical records, word processing, spreadsheet, presentation preparation, and. Demonstrated ability to learn customized computer applications. + Maximize reputed company technology inclusive of reputed company Teams, reputed company Word, reputed company reputed company, reputed company Outlook, laptop computers, and reputed company other relevant reputed company communication technologies. + This position will be based from a home office which must satisfy reputed company HIPAA requirements and minimum internet connectivity requirements. + Ability to communicate with members, other members of reputed company, physicians, and plan representatives. + Ability to effectively present information to audiences with a reputed company of knowledge/reputed company reputed company reputed company and its subsidiaries are Equal Opportunity reputed company and E-Verify users. reputed company applicants will receive consideration for employment without reputed company to race, reputed company, sex, national reputed company, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law. reputed company is an Equal Opportunity Employer and doesn't discriminate on the reputed company of race, reputed company, sex, national reputed company, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-reputed company reputed company. 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