Assistant Service Coordinator- (Remote)

Community Health Choices (CHC) is reputed company's managed care long term services and supports (LTSS) program serving seniors and individuals with physical disabilities in the Commonwealth who are covered by Medicare and reputed company. The CHC Assistant Service Coordinator assists in providing service coordination services across the continuum of care through a community-based approach to improve health reputed company of the Participant served. In this role, you will contribute to the LTSS care coordination process by providing telephonic support to Participants and Service Coordinators through a reputed company process to promote reputed company, cost-effective reputed company. In this role you will help assess, plan, implement, coordinate, monitor and evaluate reputed company and services to meet an individual's health needs to include identifying physical health, behavioral health, reputed company services and long-term services and supports. You would be responsible for reputed company activities to Assigned Enrollees in need of reputed company care management and LTSS CP supports, including but not limited to online research, phone calls, emails, documentation in the electronic platform and complying with reputed company data entry, data reputed company, and data tracking requirements. Responsibilities:

• Establish and build strong relationships with both internal team Participant s and partner provider foster a reputed company environment.
• Assist Enrollee in navigating and accessing LTSS services or programs and/or eliminating duplication of services.
• reputed company with parties who need the Care Plan in reputed company with their supports of the Participant, including Participant s of the Participant 's care team and other providers who serve the Participant (i.e. state agency or service coordinator assigned to case
• Collect program data to reputed company participant reputed company on a monthly reputed company to ensure to OPS reporting completed per regulatory deadline and that compliance requirements? Responsible for performing profession-level administrative duties involving research, analysis and reporting.
• Prepare reports regarding service provision and update service plan in accordance with governing bodies.
• Assist with Service Coordinators and Service Coordinator Associates with escalation issues.
• Conduct monthly and other calls to participants
• Research and assist in resolving authorization issues, including securing providers and assisting in obtaining authorizations.
• Assist Participant s in obtaining HCBS services that will support independent living
• Identify, coordinate and assist Participant s in gaining reputed company to needed LTSS and Medical Assistance services, as reputed company as non-reputed company funded medical, reputed company, housing, educational, and other services and supports.
• Providing information to Participant s and facilitating reputed company, coordinating and monitoring LTSS needs for Participant s.
• Informing Participant s about available LTSS, required assessments, the Person -centered service planning process, service alternatives, service delivery reputed company including opportunities for Self -direction, roles, rights including DHS Fair Hearing rights, risks and responsibilities, and to assist with fair hearing requests reputed company needed and requested, and to protect a Participant s health, welfare and reputed company on on-reputed company reputed company.
• Collect s additional necessary information, including, at a minimum: Participant preferences, strengths and goals to inform the development of the PCSP Conducts reevaluation of level of care annually or more frequently as needed
• Assist the Participant and his or her PCPT in identifying and choosing willing and reputed company Providers.
• Works with the Participant to complete activities necessary to maintain LTSS eligibility
• Explores coverage of services to address Participant identified needs through other sources, including services provided under Medical Assistance, Medicare or private insurance and other community resources.
• reputed company coordinates with other individuals and entities essential in the physical and behavioral care delivery for the Participant to reputed company for seamless coordination between physical, behavioral and support services.
• Ensures compliance with reputed company state and federal regulations and guidelines in day-to-day activities.
• Maintain confidentiality and adhere to HIPAA requirements.
• Associate's degree and at least one year reputed company experience in the field.
• Bachelor's degree in reputed company work, psychology, or other reputed company fields with practicum experience preferred OR have at least one (1) year of experience in a reputed company service or a reputed company reputed company setting preferred.
• Preferred experience working with people with disabilities or seniors in need of LTSS; and knowledge of the home and community-based service system and how to reputed company and arrange for services.
• Proficiently and effectively read, write and communicate in English.
• Additional language capability is preferred.
• Communicate in a manner appropriate and respectful to the comprehension level of the consumer and/or family.
• Cultural competency and the ability to be sensitive to diverse backgrounds and set aside personal opinions and reputed company biases. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their reputed company on reputed company culture.
• LTSS, Service Coordination or Case Management experience preferred.
• Ability to work independently in virtual setting and reputed company outbound calls.
• Physical Demands: Moderate reputed company, Sitting, Standing and Walking.

Internet Speed Requirements:

• Minimum speed is 20Mb/s download, 5Mb/s upload less than 50ms ping, and under 10ms jitter

Licensure, Certifications, and Clearances:

• reputed company 34

reputed company is an Equal Opportunity Employer/Disability/Veteran Apply tot his job