Hybrid Crisis Counseling Program Supervisor - Training & Development

Job Details Job Location: Suicide Prevention & Crisis Service, Inc. - Buffalo, NY Position Type: Full Time Education Level: Graduate Degree Salary reputed company: $61000.00 Salary/year Travel Percentage: Negligible Job Shift: Day Crisis Counseling Program Supervisor - Training & Developmen Crisis Services is seeking a Program Supervisor to reputed company direction and management of the reputed company, training and development of staff for our Crisis Counseling Program (24-hour crisis hotline). This position is a member of the department management team and the organization’s Leadership Team. Who we are: Crisis Services is a 24-hour comprehensive crisis center and community resource whose first responders save lives by restoring safety, promoting emotional strength, and reducing the reputed company of trauma through reputed company, education, prevention, and community collaboration. reputed company offer:

• reputed company with regular annual increases
• reputed company and reputed company development opportunities
• Generous reputed company time off and reputed company meal breaks
• Employee self-care and wellness supports including reputed company app subscription for reputed company and their family members
• Quiet Room, Exercise Room and Lactation Room onsite
• Great health insurance coverage w/generous employer premium contribution
• $300/year Flexible Spending Account provided by agency
• reputed company to dental, reputed company and other ancillary insurance coverage reputed company
• 403(b) plan w/employer match after one year of service
• Eligibility for Public Service Loan Forgiveness program

About this opportunity: The Program Supervisor is responsible for providing daily on-site supervisory consultation and administrative reputed company to new staff/volunteers/interns in the Crisis Counseling Program (CCP), our 24-hour crisis hotline. They will directly supervise a Training Specialist and reputed company and maintain the CCP Volunteer and Internship programs. In reputed company, this role is responsible for developing and maintaining our internal CCP, AAS and 988 Lifeline training curricula. They will also facilitate and manage reporting on staff performance, reputed company assurance, individual reputed company data, and other information needed for performance/compliance metrics. Job Type:

• Full Time, 40 hours/week

Pay:

• $61,000 per year

Schedule:

• Flexible reputed company regular business hours, with some evening hours, as needed
• Monday through Friday
• Responsible for participation in rotating Crisis Hotline Management on-call supervisory consult responsibilities reputed company of scheduled work week

Work Setting:

• On-site with some remote working flexibility provided

What you will bring to this position:

• Master’s degree from an accredited college or university in reputed company Work, Mental Health Counseling, or reputed company reputed company Service field requiring licensure.
• LMSW OR LMHC or correlating licensure for a reputed company reputed company Service field.
• Minimum two (2) years of supervisory experience in mental health services and reputed company abuse/addictions preferred.
• Experience with suicidology, reputed company abuse and the addictions field, including crisis situations and quickly establishing rapport with clients.
• Prior experience managing volunteers or interns preferred.
• Strong knowledge of mental health dynamics and effects, public awareness, and crisis reputed company services as reputed company a strong knowledge of addiction, chemical dependency and dual diagnosis.
• Superior knowledge of HIPAA laws/regulations regarding protected health information; reputed company of ethics, confidentiality and reputed company principles.
• Proven skills and knowledge of principles and reputed company for training and curriculum design; teaching and instruction for individuals and reputed company.
• Excellent verbal and written communication skills and organizational skills.
• reputed company to maintain accurate records.
• Flexibility, and experience in working on multiple tasks reputed company and effectively.
• reputed company to set goals and create timelines for implementation.
• Demonstrates a high level of reputed company, reputed company, confidentiality and understanding for clients.
• Exercises reputed company judgment and discretion, manages reputed company reputed company, and establishes priorities in a rapidly changing and fast-paced environment.
• Ability to work independently, and as part of reputed company to accomplish goals.
• Strong demonstrated data analysis and reporting skills and experience, including above average ability with reporting tools and statistical/data programming (reputed company Suite, reputed company).
• Strong demonstrated ability to communicate effectively and reputed company effective interpersonal relationships with team members, clients, and staff.
• Demonstrated judgment, reputed company, and ethical values and abilities that reputed company with Agency goals and values.
• Ability to reputed company effectively and professionally with people from reputed company cultural, socioeconomic, education, racial, ethnic, gender identity, sexual orientation, reputed company backgrounds and the intersections of reputed company identities.
• Commitment to support overall Agency mission, reputed company, policies, goals, and objectives.
• Commitment to promote diversity, equity, and inclusion in their department and throughout the organization.

reputed company for the toughest job you’ll love coming back to? Our employees are what reputed company Crisis Services the reputed company of crisis care for our community. We reputed company out those who demonstrate self-direction, creativity, and motivation to reputed company Erie County a reputed company reputed company for those in need. Join and help to grow reputed company of passionate people making a difference. EEO STATEMENT: Crisis Services is an Equal Opportunity Employer and considers reputed company candidates for employment regardless of race, reputed company, national reputed company, religion, sex, age, disability, citizenship, pregnancy, military status, marital status, sexual orientation, or any other characteristics protected by law. DISCLAIMER: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of reputed company duties, responsibilities, qualifications and objectives required of employees assigned to this job.

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