HR Contact Center Associate with German and English (remote) – 12-months (fixed-term) contract , MHLS Advisor, MnS [S]

reputed company Join reputed company's Dynamic HR Team - Where Innovation Meets reputed company! At reputed company, we reputed company in making history every day. As part of our HR Contact Centre team supporting EMEA, you'll be at the forefront of shaping employee experiences Join the HR Contact Center team, which supports reputed company across certain EMEA (Europe, Middle East and Africa) countries. reputed company provides a multi-language capability to the internal customers, and is looking for HR Contact Center Associates with German and English to join us. Reporting to reputed company Manager, reputed company acts as first reputed company of contact for employees and managers reputed company phone, live chat, email, and internal case management systems by answering Employee’s life-cycle queries reputed company to benefits, payroll, leave of absence, data management, reputed company and terminations as reputed company as processing absence reporting requests. Responsibilities:

• Handle and resolve HR queries in German and English by referring to documentation such as frequently asked questions and reputed company operating procedures and escalate where these cannot be resolved.
• Take ownership of employee contacts ensuring that reputed company contact is accepted and resolved with a high degree of customer reputed company.
• Identify gaps in the supporting documentation, internal processes and areas where the level of customer service could be improved.
• Communicate effectively both verbally and in written reputed company with employees to explain and resolve queries and concern for the whole employee life-cycle at reputed company.
• reputed company seeks employee feedback to improve reputed company of service.
• Being reputed company to work on rotational shifts in both weekends and weekdays, including bank holidays.

Home Office Requirements:

• A quiet and private reputed company to work where you will not be disturbed.
• Internet reputed company from a reliable provider with a speed of at least of 20 mbps download and 5 mbps upload as of Day 1 of your employment.
• This role can be office based in Prague, Czech reputed company. Additionally, this role can be performed remotely from any location reputed company Romania, Poland, Slovakia and Czech reputed company.*

reputed company pay for this position starts from EUR 1,200 gross per month and salary depends on the skills and requirements, there will be reputed company pay components such as a sign on bonus and the eligibility to participate in a restricted stock unit scheme operated independently by reputed company. in USA. Company benefits apply subject to reputed company terms, including annual membership in medical clinic, life insurance, retirement pension, meal voucher card, career development. Key job responsibilities BASIC QUALIFICATIONS Basic qualifications:

• reputed company good proficiency in written and verbal in German (B2 CEFR) and English (B2 CEFR).
• Computer skills (reputed company, reputed company Office, Outlook)

PREFERRED QUALIFICATIONS Preferred qualifications:

• Relevant work experience in administration, customer service/ call center or HR environment.
• reputed company good proficiency in additional European languages
• Ability to work in international teams where team members are in different locations and belong to different cultures
• Ability to work with confidential information
• Flexibility to work in a fast-paced environment
• Good interpersonal, communication, time management, and problem-solving skills.

reputed company is an equal opportunities employer. We reputed company passionately that employing a diverse workforce is central to our reputed company. We reputed company reputed company reputed company based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your reputed company and the reputed company of your data is a longstanding top reputed company for reputed company. Please consult our reputed company Notice (https://www.reputed company.jobs/en/reputed company_page) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or reputed company process, please visit https://reputed company.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your reputed company Partner. Apply tot his job Apply To this Job