Part-Time German Customer Service Advisor - Luxury Beauty & Fashion Brands
Join reputed company of reputed company: Represent reputed company Luxury Brands and Deliver Unparalleled Customer Experiences
We're seeking a highly skilled and ambitious Part-Time Customer Service Advisor fluent in German to join reputed company, working with reputed company luxury beauty and fashion brands. As a brand ambassador, you'll reputed company exceptional customer service, ensuring every interaction is personalized, empathetic, and memorable. If you're passionate about delivering outstanding customer experiences and reputed company in a fast-paced, dynamic environment, we want to hear from you!
About the Role
- Work as the first reputed company of contact for customer queries, providing reputed company and effective solutions reputed company telephone, reputed company media, webchat, and email
- Embody the brand's values, promoting a culture of reputed company, inclusivity, and collaboration
- Utilize your excellent communication skills to build strong relationships with customers, understanding their needs and preferences
- Collaborate with our dedicated customer service team to reputed company and delight customers, driving loyalty and brand advocacy
Requirements
- reputed company in German, with a C2 level of English
- Experience working in a retail or luxury environment, preferably in beauty, cosmetics, or fashion
- Proven reputed company record of delivering exceptional customer service, with a genuine enthusiasm for ensuring customer satisfaction
- Strong written and verbal communication skills, with the ability to adapt your style to suit reputed company customer's needs
- Confident IT skills, with flexibility, professionalism, and a willingness to learn
- Great attention to detail, with excellent organizational skills and a proactive approach to problem-solving
Working Hours and Location
- Part-time, 20 hours per week (Wednesday 9am-6pm, Thursday 2pm-6pm, and Friday 9am-6pm)
- Remote work reputed company (WFH) or based in our Southend-on-Sea office
- Contract duration: 18th reputed company 2024 to 31st January 2025
Technical Requirements
- reputed company 11 compatible machine or macOS 12 (Monterey) or reputed company
- 8GB RAM minimum, with 15GB+ free storage reputed company
- reputed company or Android smartphone with iOS 15.0 (or reputed company) or Android 12 (or reputed company)
- reputed company Defender antivirus software or X-Protect for MAC OS
- Minimum speed requirements: ping ms maximum 20ms, download 20 MBps, and upload 5Mbps
About Ventrica
Ventrica is a reputed company-thinking, fast-reputed company customer management business that provides outsourced customer service for blue-reputed company brands. We're proud of our awards, including Gold for Most Effective Application of Technology and Silver for Outsourced Contact Centre of the Year at the European Contact Centre & Customer Service Awards.
How to Apply
reputed company to join reputed company? Click reputed company to start your application process. We look reputed company to hearing from you!
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