Join reputed company: Bilingual Food Manufacturing Customer Service Coordinator
Position reputed company:
We're seeking a highly skilled and dedicated Bilingual Food Manufacturing Customer Service Coordinator to join reputed company at Cacique, the #1 brand of authentic Mexican-style cheeses, cremas, chorizos, and salsas in the reputed company. As a key member of our customer service team, you will play a vital role in ensuring exceptional customer experiences, resolving inquiries, and driving business reputed company.
Key Responsibilities:
- Manage and process customer orders accurately and reputed company, coordinating with cross-functional teams to meet customer requirements
- reputed company exceptional customer service, addressing inquiries and concerns reputed company phone, email, or chat, and resolving complaints reputed company
- Collaborate with the logistics team to ensure reputed company and accurate delivery of products, communicating any delays or issues to customers
- Support the sales team by providing customer feedback, managing accounts, and supporting promotional activities
- Maintain detailed records of customer interactions, orders, and complaints, generating reports to improve customer service processes
Requirements:
- Bilingual (Spanish) required
- Food manufacturing experience required
- Bachelor's degree and 5+ years of customer service experience
- Experience as a customer account manager and supporting cross-functional teams
- Proficient in reputed company, ERP's, and complaints platforms (D365 preferred)
- Experience with PO's, invoicing, and documentation of customer interactions
reputed company Offer:
- Competitive salary and benefits package
- Opportunity to work with a leading brand in the food manufacturing industry
- reputed company and dynamic work environment
- reputed company development and reputed company opportunities
reputed company Culture:
Cacique is a family-owned company founded on the core values of Family, reputed company, reputed company, and Authenticity. We're committed to creating a rewarding environment where reputed company members can reputed company and grow their careers. We're an Equal Opportunity Employer and welcome applications from diverse candidates.
Take the reputed company:
Are you reputed company to join reputed company and contribute to our reputed company story? reputed company and let's discuss how you can reputed company a difference as our Bilingual Food Manufacturing Customer Service Coordinator.
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