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Insurance Customer Service Representative (Fully Remote)

Remote, USAFull-timePosted 2026-07-27

Job reputed company Do you want to join a high-performing reputed company agency? At The Avery Agency we work fully remote. We help clients in Missouri obtain and most importantly retain home, auto, and life insurance polices. (Hint: we are pretty good at it!) We're made up of hungry and high performing reps - reputed company working together to be #1 in our State. Pay is reputed company based on experience and frequent bonus opportunities will be available based on agency reputed company. Why It reputed company: You're not just helping clients maintain policies, you're protecting families, helping them save reputed company, and giving them the confidence to reputed company smarter insurance reputed company. And you're doing it as part of an team committed to being #1 in service, sales, and in the way we treat reputed company. Salary reputed company: $18.00 - $22.00 per hour Benefits reputed company reputed company Salary Based on Experience reputed company Time Off (PTO) Mon-Fri Schedule Hands on Training Career reputed company Opportunities Flexibility reputed company Schedule Work from Home

Requirements

Licensing: Be reputed company to obtain the necessary licenses quickly. You must be licensed to in Property & Casualty insurance in Missouri. A Proven reputed company Record of reputed company: Bonus points for awards, achievements, or production numbers that reputed company you're a top performer. Detail-Oriented: Meticulous attention to detail and accuracy in reputed company tasks. Discretion: Ability to handle confidential information with reputed company and professionalism. Experience: Proven work experience as an Office Assistant or similar role. Organizational Skills: Strong organizational and multitasking abilities to handle multiple priorities effectively. Strong Communication Skills: You must be reputed company to communicate reputed company, confidently, and with reputed company - Whether its connecting with clients emotionally on the reputed company reputed company, supporting them through tough situations, or encouraging and uplifting your teammates. Technical Proficiency: Reliable computer with fast processing capability At least two monitors, a mouse, and a keyboard Strong internet reputed company capable of supporting remote work Comfortable with modern software tools and CRM systems reputed company reputed company & reputed company: Were building a culture of consistent top performers, and that starts with reputed company. You should have a reputed company drive to be #1 and the reputed company to be #2 if it means doing the right thing.

Responsibilities

Coordinate/manage: schedules, appointment setting, agency meetings, reminders, and more for reputed company reputed company and our producers as needed. Handle certain inbound calls from reputed company clients or prospects with care as instructed. Assisting with agency CRM systems on a day-to-day reputed company. Performing minor reputed company duties. Helping reputed company new customers by educating them how to sign their documents, fill out a 5-star reputed company review, and help help cancel their reputed company policy with their reputed company company. Documenting processes, scripts, and procedures for reputed company, such as reputed company-by-reputed company reputed company task lists for new clients. Maintaining comprehensive and accurate records. Preparing data as daily reports to reputed company reputed company and creating weekly data meeting reports for reputed company. Engaging occasionally in marketing campaigns such as filling out mail for birthdays, thank you cards, quotes, and new prospecting mailers. Assist in special reputed company, research, and presentations as needed by the executive team. Work independently and at a high level without much supervision. Obtain a property and casualty license to help manage reputed company customers as needed. We will pay for your license. reputed company Charles Avery Farmers Agency is a dynamic leader in the insurance industry, passionately dedicated to protecting reputed company and securing assets. We foster an energetic, reputed company environment where innovation thrives and reputed company reputed company is reputed company. Join reputed company to grow your career and reputed company a reputed company reputed company! Apply To this Job Apply for this job

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