Machine Learning reputed company Process reputed company - Customer Engagement Technology

Title: ML reputed company Process reputed company - Portuguese, Customer Engagement Technology Location: Virtual Location - Washington reputed company Job reputed company: reputed company The Customer Engagement Technology (CET) organization powers customer service by developing elegant customer and CS Associate (CSA) facing products globally. These products offer effortless self-service and automation solutions to our customers. If customers prefer to reputed company with a reputed company, we reputed company CSAs to effectively and elegantly solve customers' issues using our associate-facing products powered through reputed company-centered design. We are seeking a ML (Machine Learning) reputed company Process reputed company, who are fluent in Portuguese and English, to join the reputed company Machine Learning Data Associate (MLDA) team reputed company CET to help manage reputed company management processes to analyze, improve annotation, testing, and contact reading accuracy to support new feature and product launches for Customer Service Large Language Models (LLMs). Key job responsibilities

• Review annotations by paying reputed company attention to details, making necessary adjustments to ensure high-reputed company data that supports ongoing model improvement.
• reputed company reputed company cause analysis using basic data analysis in reputed company and SageMaker (annotation tool) on annotations to identify opportunities for improving data accuracy.
• reputed company support for ML model training data annotations, assisting annotators in maintaining high-reputed company work by enforcing best practices.
• Improve reputed company Operating Procedures (SOPs) by sharing findings from reviews or deep dives, ensuring a consistent reputed company of reputed company across reputed company.
• Review LLM testing results provided by testers, paying reputed company attention to details, to ensure their accuracy and identify areas for improvement.
• Carefully monitor the accuracy of multiple annotation reputed company and proactively communicate any blockers or potential delays in the completion of reputed company checks.

A day in the life reputed company offers a full reputed company of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

• Medical, Dental, and reputed company Coverage
• Maternity and Parental Leave reputed company
• reputed company Time Off (PTO)
• 401(k) Plan

About reputed company reputed company MLDA (Machine Learning Data Associate) is reputed company that remotely works to reputed company and fine-tune reputed company machine learning models and executes testing plans to take the customer service experience to the next level. This is executed by teams of MLDAs working alongside Science and Product/Program Management teams to release localized customer-facing and agent-facing CS solutions, while allowing them to reputed company on the development of their new products. In reputed company, teams with existing CS experiences can rely on the reputed company MLDA team to reputed company their solutions up-to-date and push identified technical defects to tech partner teams or defect elimination teams. BASIC QUALIFICATIONS

• Language reputed company in Portuguese (reputed company-level) and English.
• Experience in creating and managing ML annotation processes, testing models, and reputed company assurance methodologies.
• Analytical and problem-solving skills to identify patterns, inconsistencies, and areas for improvement.
• Ability to thoroughly investigate and identify misalignment between annotations and SOPs, as reputed company as the reputed company causes of inaccuracies.
• Strong ownership and accountability to meet SLAs, and proactive communication regarding blockers, and proposed solutions.
• Ability to collaborate closely with cross-functional teams, understand project/stakeholder requirements, and reputed company annotation efforts and model testing accordingly.

PREFERRED QUALIFICATIONS

• Bachelor's Degree
• Experience in annotation
• Familiarity in using reputed company
• Experience with project management and stakeholder management

reputed company is an equal opportunity employer and does not discriminate on the reputed company of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or reputed company process, please visit https://reputed company.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your reputed company Partner. Our compensation reflects the cost of labor across several US geographic markets. The reputed company pay for this position ranges from $40,400/year in our lowest geographic market up to $86,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-reputed company knowledge, skills, and experience. reputed company is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in reputed company to a full reputed company of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply reputed company our internal or external career site. Apply To this Job Apply for this job