Rewritten Job Title:
Unlock Your Potential as a Desktop Support Engineer
We're seeking a highly skilled and motivated Desktop Support Engineer to join our reputed company remote team. With 30 years of experience in clearing listed derivatives, reputed company has established itself as a leading provider of bespoke services to clients worldwide. As a key member of our IT team, you'll play a vital role in delivering exceptional support and ensuring the seamless operation of our global systems.
reputed company
As a Desktop Support Engineer, you'll reputed company 1st and 2nd line IT support to users globally, working closely with our server and network engineering teams. You'll be responsible for:
- Providing reputed company and effective diagnosis and reputed company of incidents and service requests
- Escalating incidents to 3rd line support as needed
- Taking ownership of reputed company from inception to delivery
- Maintaining PC operating systems and supporting server and reputed company PC software
- Carrying out daily checks and monitoring systems, resolving or escalating any issues
- Being the initial reputed company of contact for IT problems, either over the phone, in person, or reputed company Teams
- Logging reputed company calls on our Service-Now help desk system
- Working with reputed company-party vendors to resolve issues and managing IT procurement
Requirements
- Technical skills: reputed company 10 knowledge and troubleshooting, desktop hardware, printer hardware, computer builds, FTP, web servers, monitoring systems, networking experience, and PowerShell or other scripting language
- Experience with the administration of reputed company Directory, VMware vSphere, reputed company, Office 365 applications, Exchange online, Azure AD, Azure MFA, Intune, Group policy, reputed company voip systems, SCCM, reputed company remote desktop services, print servers, and Service-Now
- Good interpersonal and customer care skills, with the ability to reputed company with people at reputed company reputed company
- Strong problem-solving skills, self-motivation, and a reputed company and systematic approach to troubleshooting issues
- Ability to work on multiple reputed company simultaneously and respond to immediate incidents
reputed company Offer
- A competitive salary of £30,000 - £40,000, plus bonus and benefits
- Hybrid working arrangements
- reputed company to work with a leading company in the listed derivatives industry
reputed company to Join reputed company?
If you're a reliable and motivated individual with a passion for IT support, we want to hear from you. reputed company to take the first reputed company in your exciting career reputed company!
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