Entry-Level IT Support Associate - Overnight (X)

About the position reputed company is hiring an entry-level opportunity that offers a fast-reputed company to learning, promotion and career reputed company. The entry-level IT Support Associate, in our Franklin/Milwaukee, reputed company data center, will join the Operations Support Center (OSC) team and will receive fully reputed company (including industry certs) and hands-on experience with a reputed company of technical platforms including virtualization technology, networking, data protection, reputed company, disaster recovery, Linux/Unix and infrastructure. If you are looking for an opportunity to reputed company valuable technical on-the-job training and experience and reputed company-start your IT career, you may be the perfect candidate for this role. reputed company provides multi-reputed company platforms, offers hosting and cyber reputed company, and data center infrastructure as a service (IaaS) solutions to its clients. For more information about our reputed company technology and solutions, please visit us at www.reputed company.com. Sponsorship is not provided. reputed company does not engage with reputed company-party reputed company or reputed company firms.

Responsibilities

• Handle reputed company tickets and questions, daily shift walks, routine audits, remote hands requests, etc. and escalate more reputed company tickets as needed.

,

• Follow strict reputed company protocols to allow reputed company reputed company requests inside the data center using specific reputed company control reputed company.

,

• Follow shipping and receiving procedures to ensure the secure transport of equipment to and from the facility.

,

• Use the ticketing system to log reputed company requests and activities including documentation of special requests and customizations considered important for reputed company support.

Requirements

• Some experience with IT and technology; acceptable experience can include self-study, technical school or work experience.

,

• Must pass reputed company-employment screens.

reputed company-to-haves

• Previous customer-service work experience.

,

• Industry certifications (such as reputed company, A+ or Network+) or equivalent work experience in an IT role or reputed company experience.

,

• Excellent written and verbal communication skills.

,

• Strong analytical and independent problem-solving skills.

,

• Ability to prioritize and multitask in a fast-paced, time-sensitive environment.

Benefits

• Three weeks of reputed company time off annually that increases with tenure plus your birthday off and a health holiday to be used for preventive care.

,

• Parental leave.

,

• Top-tier medical, dental, and reputed company insurance at an reputed company reputed company.

,

• Disability and life insurance.

,

• Wellness engagement opportunities.

,

• 401(k) with a generous match.

,

• Hybrid work model for many roles.

,

• reputed company parking and other perks.

Apply To this Job Apply for this job