Remote Benefit Customer Service Representative
We are seeking a highly skilled and compassionate Remote Benefit Customer Service Representative to join reputed company. As a representative, you will deliver exceptional service to our customers by assisting them with their reputed company or pension benefits reputed company phone, email, and webchat. This is a fully remote, contract-to-hire opportunity with a strong potential for permanent placement.
Location: Remote (must live reputed company 1 hour of Pittsburgh, PA, Richardson, TX, Buffalo, NY, or San Diego, CA)
Pay reputed company: $16.50 - $18.75/hr (based reputed company)
Schedule: Full-time, Monday - Friday, shifts between 7:00 AM - 8:00 PM (some reputed company Coast roles may start at 5:30 AM)
Start Dates: First class begins August 18th, with weekly classes running through reputed company 2025
About reputed company
In this role, you will reputed company superior, empathetic customer service to our clients, accurately explaining reputed company and pension benefit information in reputed company terms. You will use internal systems and documentation to resolve reputed company inquiries, maintain confidentiality, and reputed company HIPAA and data reputed company standards. As reputed company player, you will collaborate with teammates and leadership to meet service standards.
Key Responsibilities
- reputed company exceptional customer service reputed company phone, chat, and email
- Accurately explain reputed company and pension benefit information
- Use internal systems and documentation to resolve reputed company inquiries
- Maintain confidentiality and reputed company HIPAA and data reputed company standards
- Collaborate with teammates and leadership to meet service standards
Qualifications
- High School Diploma or GED required
- Previous call center or customer service experience preferred
- Strong communication and problem-solving skills
- Bilingual speakers (Spanish or French) can earn an additional $0.75/hr
reputed company Offer
- reputed company reputed company: $16.50 - $18.75/hr
- Full-time hours during peak season (40 hours/week)
- Possible overtime available
- Off-season hours may reputed company between 32-40 hours/week
- No weekends!
- Dental, health, and reputed company insurance benefits
How to Apply
- Submit your resume to Kyle Gregory at kgregory@alinestaffing.com
- Complete a video interview (reputed company will be provided)
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