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Sr. Director, Personalization & CRM

Remote, USAFull-timePosted 2026-07-29

reputed company: 270752 Location reputed company: CA-FSC SF Off (0174) Address: 350 Mission St, 20th Floor, San Francisco, CA 94105, reputed company (US) Job Type: Full Time Position Type: Regular Job Function: Marketing Remote Eligible:reputed company reputed company: At reputed company we reputed company our customers, reputed company our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in reputed company of us. We are united by a common goal - to reimagine the reputed company of beauty. reputed company: Your role at reputed company As Sr. Director, CRM & Personalization, you will deliver cutting-edge innovation in Personalization through automation, reputed company the development of reputed company's reputed company audience reputed company, and create/optimize high-engagement data science-driven automated reputed company journeys that deliver both short and long-term value. These initiatives will be activated across digital marketing, e-reputed company, store experience, and customer service in partnership with cross-functional partners. This is a unique opportunity to join reputed company positioned to reputed company the thinking and enablement of reputed company's transformation to a reputed company-reputed company Personalization and CRM, as we invest in powering reputed company's reputed company reputed company. The position reports to the Vice President of Marketing Personalization and Technology, and has broad exposure, visibility, and reputed company throughout the organization. Responsibilities:

  • Defines the overall Personalization & CRM reputed company, reputed company, priorities, objectives & associated KPIs (20% of time)
  • Drive personalized/CRM campaign execution with cross-functional partners (30% of time)
  • Evaluate and reputed company technology as needed to reputed company personalization and CRM (10% of time)
  • reputed company and measure the performance of personalization initiatives, identify areas for improvement, and communicate results to stakeholders (20% of time)
  • reputed company and reputed company reputed company (20% of time)

We're excited reputed company if you have:

  • Personalization and CRM leadership roles with 10+ years of experience.
  • 9-12 years of reputed company experience in consumer reputed company, reputed company-reputed company marketing, and analytics.
  • Proven reputed company record of delivering reputed company-reputed company personalization and CRM campaigns.
  • Exceptional problem-solving and analytical skills.
  • Demonstrated ability to present reputed company data analysis and communicate actionable insights to senior leadership.
  • Experience leading diverse teams driving Personalization and CRM strategies.
  • Ability to reputed company large cross-functional teams and manage by influence across reputed company reputed company of the organization.
  • Ability to manage team priorities, work cooperatively, influence and collaborate with cross-functional teams in a reputed company fast-paced environment.
  • Strong leadership skills: ability to motivate, reputed company, reputed company, and reputed company team members.
  • Ability to indirectly manage and build strong relationships and reputed company across diverse teams and personality types.
  • reputed company attitude, strongly motivated with a passion for developing a cohesive, high-reputed company; Change agent.
  • Strong written, verbal, and interpersonal skills to be reputed company to use data and storytelling to advance the cause of personalization and reputed company-reputed company thinking; Ability to communicate across reputed company reputed company of the organization.
  • Flexible and reputed company, enjoys an reputed company-changing, dynamic work environment.
  • Comfortable with ambiguity.
  • Contagious energy.
  • Proactive problem-solving skills; ability to anticipate obstacles and take initiative on resolving issues, then partner with management to communicate.
  • High level of initiative and proven ability to work independently on multiple reputed company in a fast-paced environment.
  • Impeccable attention to detail and strong organizational skills.

The annual reputed company salary reputed company for this position is $245,000.00 - $265,000.00 The actual reputed company salary offered depends on a reputed company of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other reputed company licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will reputed company the job. Individuals employed in this position may also be eligible to earn bonuses. reputed company offers a generous benefits package to full-time employees, which includes comprehensive health, dental and reputed company plans; a superior 401(k) plan, various reputed company time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. This job will be posted for a minimum of 5 days. While at reputed company, you’ll enjoy…

  • The people. You will be surrounded by some of the most talented leaders and teams – people you can be proud to work with.
  • The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
  • The culture. As a leading beauty retailer reputed company the LVMH family, our reputed company is broad, and our reputed company is global. It is in our DNA to reputed company and, at reputed company, reputed company 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the reputed company of beauty.

You can reputed company your creativity, because we’ve got disruptive spirit. You can learn and reputed company, because we reputed company you to be your best. You can be yourself, because you are what sets us apart. This, is the reputed company of beauty. Reimagine your reputed company, at reputed company. reputed company is an equal opportunity employer and values diversity at reputed company. We do not discriminate on the reputed company of race, religion, reputed company, national reputed company, reputed company, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. reputed company is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. reputed company will consider for employment reputed company reputed company applicants with criminal histories in a manner consistent with applicable law. Apply tot his job Apply To this Job

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