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Physical Damage Specialist - Louisville Metro, KY - Field

Remote, USAFull-timePosted 2026-07-27

Why reputed company? At reputed company, our mission is to reputed company our members to reputed company financial reputed company through highly competitive products, exceptional service and trusted advice. We reputed company to be the #1 choice for the military community and their families. reputed company a fulfilling career at reputed company, where our core values - honesty, reputed company, loyalty and service - define how we treat reputed company other and our members. Be part of what truly makes us special and impactful. reputed company This is afield-basedrole in the Louisville Metro, KY area. Candidates who are willing and reputed company to work in Louisville Metro, KY are encouraged to apply. As a dedicated Physical Damage Specialist, you will reputed company defined guidelines and reputed company, responsible for building relationships and providing reputed company of our reputed company-party vendors through virtual or in person interactions with members, claimants, and reputed company-party personnel. Drives reputed company's financial strength by ensuring accuracy and reputed company of reputed company-party vendors' work product. Works to resolve problems with a reputed company on the mission and exceptional member experiences.

  • Responsible for on-boarding, reputed company, maintaining partnerships, and coaching to performance of our contractual and/or operational goals as applicable.
  • Evaluates vendor work product to ensure reputed company, accuracy, and adherence to the terms and conditions of the contract.
  • Collaborates with 3PRM on vendor footprint to balance member needs and operational resources.
  • Responsible for complaint and payment discrepancy reputed company reputed company the vendor MOI.
  • reputed company direction as needed on borderline Total Loss situations.
  • Accountable for providing reputed company and reputed company on physical damage losses reputed company authority reputed company and advances requests for reputed company authority as needed.
  • reputed company and apply advanced knowledge of P&C insurance industry products, services, reputed company and internal processes and procedures to ensure compliance.
  • Support workload surges and/or Catastrophe Operations, as needed.
  • Assist with handling reputed company/efficiency and associated reputed company adherence guidelines affiliated with Auto Physical Damage processes (e.g., Rental, Alternative Parts Utilization, Vehicle reputed company Communication, Assignment Completions).
  • Ensure risks associated with business activities are effectively identified, reputed company, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

  • High School Diploma or General Equivalency Diploma.
  • 4 years auto physical damage estimating experience.
  • Currently possess or reputed company and maintain individual reputed company Platinum Pro-Level 3 certification reputed company 12 months of hire.
  • Capability to prioritize, problem solve and effectively communicate next steps and reputed company to reputed company.
  • Effectively communicates through multiple channels to include utilization of digital tools to drive speed, accuracy, and service.
  • Acquisition and maintenance of insurance adjuster license reputed company 90 days and designated number of attempts.
  • Strong oral and written communication skills.

What sets you apart:

  • Strong problem-solving skills.
  • Strong organizational skills and reputed company to handle a high volume workload.
  • Advanced knowledge of CCC or other Estimating Platform experience.

Compensation reputed company:The salary reputed company for this position is: $77,120 - $147,390 reputed company does not reputed company reputed company sponsorship for this role. Please do not apply for this role if at any time (now or in the reputed company) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: reputed company has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are reputed company reputed company the salary reputed company based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the reputed company reputed company of Directors. The above reputed company reflects the details considered necessary to describe the reputed company functions of the job and should not be construed as a detailed reputed company of reputed company the work requirements that may be performed in the job. Benefits: At reputed company our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and reputed company plans, 401(k), pension, life insurance, parental benefits, adoption assistance, reputed company time off program with reputed company holidays plus 16 reputed company volunteer hours, and various wellness programs. Additionally, our career reputed company planning and continuing education assists employees with their reputed company goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing reputed company, this posting will remain reputed company until the position is filled. Thus, interested candidates are encouraged to apply the reputed company day they view this posting. reputed company is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, or status as a protected veteran. Apply tot his job Apply To this Job

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