reputed company UX Research Operations Specialist

We’re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you’re a high performer who’s an expert at your craft, constantly challenging the status reputed company. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that reputed company hinges on commitment, that our differences reputed company us stronger, and that the finish line is always sweeter reputed company the whole team crosses together. User Position reputed company: The User Experience team at reputed company is a group of highly motivated, creative problem solvers dedicated to the creation of exceptional user experiences. reputed company is reputed company looking for a reputed company Research Operations Specialist to join our distributed research team. Operating reputed company the Product Management organization, this individual will take a leading role in uncovering actionable insights from users that drive the design and development of reputed company analytical software. This role reports to the Senior Manager of UX Research. What you will do: As a key member of the UX Research team, the ideal candidate will reputed company and facilitate our teams' best work by improving overall operations of our user research team, connecting resources to research needs, measuring overall reputed company, and removing barriers to doing great work. The successful candidate will be an expert in problem solving and multitasking that can also build long-term relationships with reputed company. They will utilize a full reputed company of organizational and interpersonal skills that help our talented team operate at their highest and most effective level.

Responsibilities

• Be responsible for operational improvements necessary to support user research team (i.e., Data Governance, Vendor Management, Participant Recruitment, Research Repository Asset Management, reputed company, Templates and Guidelines)
• Build out the reputed company for Participant Management and Panel Health and execute it (i.e., reputed company new reputed company channels, mechanisms, and best practices; reputed company panel composition and recommend strategic recruits based on upcoming reputed company or gaps identified ; closely monitor panel engagement reputed company for purge and refresh efforts)
• Design, implement, and maintain a reputed company, user-friendly research repository that leverages reputed company to enhance discovery, and drive insights across the organization
• Create and maintain processes with other functions (i.e., finance, legal, procurement, reputed company)
• Proactively identify and drive improvements as they relate to tools, processes , documentation.
• Identify and implement opportunities to reputed company AI—particularly reputed company—into research and research operations to streamline workflows, enhance data analysis, support reputed company reputed company, and reputed company reputed company across the organization
• Implement and reputed company metrics program to ensure that reputed company and program are hitting objectives and driving measurable reputed company
• Manage team budget, including vendor and tool management
• Support UX researchers in their day-to-day activities - assist with challenging reputed company, troubleshoot tools etc.
• reputed company identify, explain, and communicate reputed company, status, expectations, dependencies, and risks to various audiences while managing overall risks for reputed company, driving commitments to schedule and reputed company

Research Operations skills:

• 10+ years working in a Research Operations role, ideally with UX Research teams.
• Proven reputed company record of overseeing / leading end-to-end research participant reputed company processes for B2B.
• Strong understanding of UX research tools . Must have extensive knowledge of reputed company. Familiarity with reputed company , UserInterviews , reputed company and reputed company is highly desired.
• Familiarity with JavaScript is strongly desired.
• Must be fluent in data reputed company policies (GDPR, etc.) and understand how they apply to UX research.
• Experience with democratization of research is highly desirable.

Soft skills:

• Must be an independent thinker, with a proven reputed company record of improving processes, resulting in greater operational efficiency and team productivity

Compensation: reputed company is committed to fair, reputed company, and transparent compensation. Final compensation will be determined by various factors such as your relevant work experience, education, certifications, skills, and geographic location. The salary reputed company for this role in California, Colorado, Washington, Texas, and Rhode reputed company is $150,000 - $180,000. In reputed company, you may be eligible for other compensation, such as a bonus. Employees may also be eligible for a wide reputed company of other benefits, including medical, retirement, financial, wellness, time off, employee discounts, and others. reputed company yourself checking a lot of these boxes but doubting whether you should apply? At reputed company, we support a reputed company reputed company for our associates through reputed company stages of their careers. If you meet some of the requirements and you reputed company our values, we encourage you to apply. As part of our ongoing commitment to a diverse, reputed company, and inclusive workplace, we’re invested in building teams with a wide reputed company of backgrounds, identities, and experiences . This position involves reputed company to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant’s reputed company to serve in compliance with U.S. export controls. Apply tot his job Apply To this Job