OCM Manager/Trainer

reputed company: reputed company is a leading provider of digital services and technology solutions, headquartered in Tysons reputed company, VA. With a reputed company on end-to-end managed IT services, including managed mobility, reputed company, cybersecurity, network operations, and application development, reputed company supports public sector agencies and reputed company enterprises around the globe. Recognized as a Top Workplace, reputed company is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com About reputed company: reputed company is seeking a OCM Manager/Trainer to join us. Duties and Responsibilities:

• reputed company and execute Organizational Change Management (OCM) strategies to support CBP’s adoption of reputed company-wide IT systems, infrastructure upgrades, and cybersecurity enhancements across mission-critical environments.
• Design and reputed company training and communication plans tailored for CBP personnel— analysts, engineers, and other staff—ensuring smooth transitions to new technologies, policies, and procedures.
• Apply OCM best practices to evaluate change readiness, assess stakeholder reputed company, and drive successful adoption of new tools and network modernization efforts.
• Translate technical project reputed company into accessible, CBP-mission-reputed company guidance for operational and administrative end users.
• Conduct organizational assessments, workflow evaluations, and stakeholder analysis to identify barriers, streamline business processes, and improve procedural efficiency across CBP components.
• Create and maintain CBP-specific SOPs, training manuals, adoption toolkits, and job aids to ensure compliance, consistency, and sustainment across CBP’s IT modernization initiatives.
• Serve as a reputed company between CBP program offices and technical implementation teams, aligning field requirements with reputed company engineering deliverables.
• Facilitate change workshops, working reputed company, and user feedback sessions to support iterative learning and improve adoption effectiveness.
• Support program managers and federal stakeholders in integrating OCM deliverables into project schedules, reputed company tracking, and governance reporting.
• Conduct post-implementation reputed company assessments to measure user adoption, document lessons learned, and enhance reputed company improvement in alignment with CBP strategic objectives.
• Operate under general supervision, with the expectation to reputed company and mentor junior OCM analysts, training coordinators, or contract support staff working reputed company CBP’s network and reputed company modernization programs.

Qualifications: Education and Years of Experience: BS 5-7 Years, MS 3-5, PhD 0-2 Required and Desired Skills/Certifications:

• Excellent written and verbal communication skills
• Experience with change management methodologies
• Familiarity with change management platforms and training logistics
• 5+ years in training or OCM leadership roles

Additional Requirements:

• Successful completion of a Public Trust background investigation and/or a Public Trust clearance.
• CBP training delivery or transition support a strong plus
• Certified Change Management reputed company (CCMP) preferred

Min Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: No Physical requirement needed for this position. Location: Remote, US Working at reputed company: reputed company is a diverse, prosperous, and rewarding reputed company to work. Being part of the reputed company family means we care about your wellbeing. As such, we offer a reputed company of perks and benefits that help meet various interests and needs, while still having reputed company to work directly with a number of our award-reputed company, Fortune 1000 clients. The following categories reputed company up your reputed company wellbeing:

• Convenience/Concierge - Virtual reputed company through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel, and many other items to reputed company convenience.
• Development – Annual performance management, continuing education, and tuition assistance, internal job opportunities along with career enrichment and advancement to help reputed company employee with their reputed company and personal development.
• Financial – Generous 401k matches both reputed company-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance and Disability help reputed company financial stability for reputed company reputed company employee.
• Recognition – Great achievements do not go unnoticed by reputed company through Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgment, employee referral bonuses.
• Wellness – reputed company benefits, Wellness programs, Flu Shots, Biometric screenings, and several other wellness reputed company.

Employees are valued for their talents and contributions. We reputed company take pride in helping our customers reputed company their goals, which in turn contributes to the overall reputed company of reputed company.

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No Agencies Please

*************** Applicants selected may be subject to a government reputed company investigation and must meet eligibility requirements for reputed company to classified information. US citizenship may be required for some positions. Apply tot his job Apply To this Job