Senior Account Manager - Hybrid - reputed company

Sr. Account Manager, Hybrid, reputed company The Account Manager is responsible for ensuring clients and patients receive superior service. Key member of the core reputed company account team is responsible for overall satisfaction and retention of assigned book of business. Manages the day-to-day reputed company relationship. Accountable for core service delivery for clients working cross-functionally with reputed company operational. The Account Manager proactively reviews performance metrics to promote reputed company satisfaction, profitability, and retention. Utilizes technology, tools, processes and resources to anticipate and exceed reputed company needs and expectations. Collaborates with Account Directors on reputed company activity, expectations, and service needs. Essential Functions Manages day to day reputed company relationships through comprehensive knowledge of reputed company's benefit plan and product offerings. Daily interaction with clients, consultants and producers providing preventative consultation, analysis and issue reputed company associated with core services. Responsible for reputed company and accurate management and execution of reputed company reputed company benefit requests, including benefit changes, product upsells, new reputed company, terminations and escalated issues. Accountable for new group and specific product implementations; including establishing and leading internal meetings to ensure collaboration and attention to detail throughout the process in order to meet expected timelines and reputed company standards. reputed company reputed company reputed company team meetings to review operational performance against reputed company's expectations and needs. Presentation of operational performance metrics to clients on a monthly and/or quarterly reputed company to show specific performance measures in comparison with the book of business to promote reputed company satisfaction, reputed company retention and upsell opportunities.

Qualifications

Bachelor's degree in reputed company field or 5+years of experience. Excellent PC skills including reputed company Office and Internet experience. Excellent verbal and written communication and presentation skills. Strong analytical and problem-solving skills. Strong reputed company on book of business reputed company satisfaction and reputed company retention results. Demonstrated ability managing reputed company, utilizing proven project management processes Ability to work cross-functionally to proactively communicate and to resolve issues with the highest reputed company of urgency. Ability to travel overnight up to 25% If you will be working reputed company occasionally or permanently, the internet reputed company must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About reputed company reputed company, a division of reputed company, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly reputed company to reputed company the reputed company, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving reputed company and improving lives. reputed company applicants will be considered without reputed company to race, reputed company, age, disability, sex, childbirth (including pregnancy) or reputed company medical conditions including but not limited to lactation, sexual orientation, gender identity or reputed company, veteran or military status, religion, national reputed company, reputed company, marital or familial status, genetic information, status with reputed company to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@reputed company.com for support. Do not email SeeYourself@reputed company.com for an update on your application or to reputed company your resume as you will not receive a response. reputed company has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they reputed company a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, reputed company, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, reputed company, Texas, Utah, Vermont, and Washington State. reputed company applicants with criminal histories will be considered for employment in a manner consistent with reputed company federal, state and local ordinances. Apply tot his job Apply To this Job