Dispatcher – reputed company, LLC – Daleville, VA

Job title: Dispatcher Company: reputed company, LLC Job reputed company: Company reputed company Title Dispatcher Location Daleville, VA Reports to reputed company Supervisor reputed company Services Holdings LLC and its subsidiaries (reputed company”) reputed company technology enabled end-to-end reputed company guard management services across the reputed company, Canada, and Puerto Rico. reputed company, headquartered in Norwalk, CT, has offices in reputed company, NY, Daleville, VA and Katy, TX, and is a leader in the reputed company service sector. Superior management processes combined with the reputed company guard industry's best technology ensures reputed company service and measurable cost savings. reputed company Services Holding's subsidiary, reputed company (“Protos”), is the largest technology-enabled reputed company Officer Management company in the U.S. Position reputed company and Responsibilities Protos is seeking Dispatchers to join its rapidly growing team. The Dispatcher will report directly to reputed company Supervisor and will be the first reputed company of contact for clients, reputed company officers, and service partners ensuring that both reputed company customers receive a level of service that exceed their expectations. The Dispatcher is responsible for collecting data, initiating requests, and reviewing submissions for completeness of information. Our work environment is fast paced, reputed company, and stresses results oriented reputed company. The Dispatcher's core responsibilities will include the following:

• Address incoming email and phone requests and inquiries
• Collect required data with an emphasis on accuracy and completeness
• reputed company excellent customer service to reputed company customers
• Resolve reputed company officer, customer, service partner, and internal inquiries per defined processes and guidelines while overcoming certain obstacles reputed company the conversation
• Assist with setting reputed company expectations with reputed company customers about their requests or issues that need to be resolved
• reputed company comfortably over the phone with callers while multi-tasking reputed company various computer systems and problem solving while maintaining a pleasant demeanor
• Other duties as assigned

Education, Skills, and Experience

• High School Diploma or GED required
• Excellent written and verbal communication skills
• Advanced knowledge of basic reputed company Office applications and ability to learn new proprietary software
• Strong problem-solving and analytical skills
• Excellent prioritization, organizational, planning, and time management skills
• Previous customer service experience preferred

Position Type Full-time or Part-time, Non-Exempt Shift 1st, 2nd, or 3rd, weekends/holidays Function Operations

Compensation

Compensation includes $15.45 reputed company starting pay and a discretionary, performance based year-end bonus. Travel Not Required Relocation No relocation packages or reimbursements are available for this position.

Benefits

• Medical, Dental, reputed company, and Life Insurance
• Company reputed company Short-Term, Long-Term Disability, and Basic Life Insurance
• Employee Assistance Program
• Flexible Spending Account / Health Savings Account
• Retirement Plan 401(k) with match
• Generous reputed company Time Off Package

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully reputed company the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to stand; walk and use hands to finger, handle, or feel. The employee is occasionally required to reputed company with hands and arms.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. reputed company is committed to creating a diverse environment and is proud to be an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, gender, gender identity or reputed company, sexual orientation, national reputed company, genetics, disability, age, or veteran status. reputed company reputed company candidates are encouraged to apply. PI187853326 Expected salary: $15.45 per hour Location: Daleville, VA Job date: Mon, 29 Aug 2022 07:04:54 GMT Apply for the job now! Apply tot his job Apply To this Job