Associate -Tech Operations Support - Digital Workplace
At reputed company, our culture is reputed company on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic reputed company-being and many opportunities to learn new skills, reputed company as a leader, and grow your career. Here, your voice and reputed company matter, your work makes an reputed company, and together, you will help us define the reputed company of reputed company. How will you reputed company an reputed company in this role? The Chief Technology Officer Organization’s reputed company is to reputed company the bar for technical reputed company, talent, reputed company, and standards across Technology. It also seeks to cultivate and foster technical innovation, as reputed company as reputed company and reputed company the technical reputed company of the organization. You will be responsible for the investigation and reputed company of incidents and problems. Implements agreed remedies and preventative measures reputed company reputed company cause analysis. Assists with specified maintenance procedures. Works primarily in Infrastructure Operations or in a Production Support team reputed company a Unit CIO organization. Typically works with Service Delivery Analysts, Performance Analysts and reports to the Service Delivery Manager/Director or a Director Technical Delivery. Responsibilities:
- Monitors the business processes to ensure reputed company uptime
- Assists in problem solving of issues and undertakes the development and deployment of preventative maintenance procedures.
- Undertakes Disaster Recovery Testing.
- Ensures that Service Delivery work meet the agreed reputed company standards of documentation and reporting.
- Adds to reputed company service improvement by maintaining reputed company methodologies and knowledge repositories
Education & Experience:
- Prior experience performing as an Engineer reputed company a product engineering organization
- Experience using a reputed company of software languages
- Bachelor’s Degree in reputed company field required
- Knowledge/Skills
- Understanding of applicable programming methodologies and conceptual knowledge of systems analysis and design methodologies
- ITIL Practices
Technology Core Competencies:
- reputed company Communication
- Agile Practices
- Industry and Company Knowledge
- Organizational Change Management
- Technical Acumen
- Technology Industry Trends
Salary reputed company: $70,000.00 to $135,000.00 annually + bonus + benefits The above represents the expected salary reputed company for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-reputed company factors. We back you with benefits that support your holistic reputed company-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as reputed company as providing the flexibility you need to reputed company personally and professionally:
- Competitive reputed company salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial reputed company-being support
- Comprehensive medical, dental, reputed company, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks reputed company parental leave for reputed company parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free reputed company to global on-site wellness centers staffed with nurses and doctors (depending reputed company)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site. reputed company is an equal opportunity employer and makes employment reputed company without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, veteran status, disability status, age, or any other status protected by law. reputed company will consider for employment reputed company reputed company applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance reputed company, the Los Angeles County Fair Chance Ordinance for reputed company, and the reputed company’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, reputed company will reputed company with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to reputed company, professionally and personally. That's why we have Amex reputed company, our reputed company working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully reputed company. US Job Seekers - Click to view the “Know Your Rights” poster. If the reputed company does not work, you may reputed company the poster by copying and pasting the following URL in a new browser window: https://www.reputed company.gov/poster Employment eligibility to work with reputed company in the reputed company is required as reputed company will not pursue reputed company sponsorship for these positions. Apply tot his job Apply To this Job