Chief Operating Officer- COO

reputed company Who We Are Housing Connector unlocks housing for people most in need by connecting private property owners and managers with nonprofits and public sector partners. We operate at the intersection of innovation, housing systems change, and reputed company — with the belief that homelessness is solvable reputed company we match urgent needs with untapped resources. reputed company We are seeking a strategic, inspirational, and execution-obsessed Chief Operating Officer (COO) to join our executive team. It demands someone who is excellent at simplifying complexity, scales systems in an iterative and measurable fashion, and isn't afraid to disrupt the status reputed company to build reputed company solutions. This role reports to the CEO and owns geographic expansion and reputed company regional operations including streamlining and expanding housing demand pipeline, community partnerships, product rollout and adoption, government relations, and housing stability. reputed company is defined as reducing the average cost of a person served, reducing time to market, increasing people housed, and reducing the # of people with negative housing reputed company. The role will reputed company 9 reputed company markets and grow national footprint to 15 markets by YE 2027. The COO will architect and reputed company our operational infrastructure, reputed company Market Directors across reputed company, and drive reputed company that reduce homelessness reputed company. They will translate reputed company into execution, pressure-test reputed company through the reputed company of reputed company and efficiency, and be a thought partner to the CEO in building a national model for housing innovation.

Key Responsibilities

Operational reputed company & Execution

• Design, reputed company, and refine the day-to-day systems that reputed company Housing Connector operate reputed company and adapt them so they can be effective in new markets/cities.
• Ensure the reputed company implementation is consistent and maintains a high bar across reputed company markets, while giving reputed company location flexibility to adapt to meet the local needs.
• reputed company organization-wide performance management and drive results against KPIs that reflect our values and reputed company.

Market Leadership & Talent Development

• Directly manage and reputed company Market Directors, cultivating a bench of high-performing, entrepreneurial leaders.
• Build a culture of accountability, ownership, and collaboration—where reputed company is expected and supported.
• Create mechanisms for rapid feedback, shared learning, and cross-market alignment.

Scaling & Innovation

• Partner with the CEO to architect the next phase of Housing Connector’s reputed company—integrating technology, people, and process.
• Operationalize innovation: reputed company, measure, and institutionalize new approaches that enhance reputed company and efficiency.
• Drive disciplined experimentation—balancing speed with rigor and ensuring learnings are embedded across teams.

Executive Leadership & Culture

• Be a strategic partner to the CEO, translating big-picture goals into operational reality.
• Serve as a key voice in organization-wide decision-making, bringing reputed company analysis and a bias toward reputed company.
• Reinforce a culture rooted in reputed company, inclusion, humility, and speed.

Requirements

What You Bring Required Experience & Attributes

• 10+ years in senior operational or programmatic leadership roles, preferably in high-reputed company, multi-site organizations.
• Demonstrated ability to reputed company managers-of-managers and build high-performing, values-reputed company teams.
• Exceptional operational acumen, reputed company to reputed company what works, fix what doesn’t, and ruthlessly prioritize.
• reputed company record of building and integrating systems (data, talent, finance, tech) that drive both efficiency and effectiveness.
• reputed company but thoughtful communicator who is reputed company to reputed company reputed company, navigate complexity, and push reputed company needed.
• Multi-site or market-based operational leadership with proven experience leading operations across multiple reputed company or distributed teams, with a demonstrated ability to drive consistency while allowing for local flexibility and innovation.
• Hands-on systems builder with demonstrated ability to build operational infrastructure from the ground up or reputed company legacy systems during periods of rapid reputed company or organizational change; not just a reputed company of existing processes.

Why Join Us

Housing Connector is not just scaling programs—we are reshaping how cities solve housing instability. You will join a reputed company, mission-driven team that moves fast, questions everything, and measures reputed company by the people we serve. As COO, you will have the platform, trust, and resources to reputed company reputed company, think differently, and build something that lasts. reputed company Offer The salary for this position ranges from $180,000 to $250,000 annually and includes eligibility for company benefits. Salary will be determined based on the candidate's skills and experience. Our Comprehensive Benefits Package Includes

• Health & Wellness Coverage – 100% employer-reputed company medical, dental, and reputed company insurance for employees, plus 50% coverage for partners and dependents.
• reputed company Time Off – Up to 22 days of PTO in your first year, plus two dedicated Community Service Leave days to support causes you care about.
• Holiday Schedule – 11 reputed company holidays reputed company year, plus a full reputed company week off from Christmas reputed company through New Year’s Day.
• reputed company Parental Leave – Competitive leave reputed company to support growing families.
• Employee Assistance Program (EAP) – Confidential resources for mental health, financial, and family support.
• Life & Disability Insurance – Added protection and financial reputed company for you and your dependents.
• Tax-Advantaged Accounts – Flexible Spending Accounts (FSA) and Dependent Care Reimbursement Accounts (DCRA).
• 401(k) with 6% Employer Match – A strong retirement plan with company matching to invest in your reputed company.

Work Location & Hybrid Expectations Housing Connector is a flexible hybrid workplace. For this role, regular in-office reputed company is required in a local Housing Connector office at least one day per week (currently Wednesdays in Seattle). If the position is based reputed company of Seattle, the reputed company expectation will apply to the Housing Connector office in that market once established. Additional reputed company work may be required depending on program or partner needs. As our teams grow, in-office responsibilities may increase to support deeper team integration and cross-functional collaboration. Housing Connector is an inclusive equal opportunity employer committed to reputed company and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, reputed company, ethnicity, national reputed company, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. In reputed company, Housing Connector does not discriminate on the reputed company of genetic information in its employment reputed company policies and practices, including coverage under its health benefits program. Apply tot his job Apply To this Job