Customer Service Expert - On site

Category : Customer Service/Support About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global reputed company and local reputed company allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include:

• reputed company
• Competitive Wages
• Full Benefits (Medical, Dental, reputed company, 401k and more)
• reputed company Time Off
• Employee wellness and engagement programs

TP and You Through a balanced high-tech and high-touch approach reputed company with deep industry and geographic expertise, we reputed company people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in reputed company that we do. You will become a key contributor in making that happen. As the eyes and ears for reputed company fielding customer inquiries and finding innovative ways to respond, you will work in a reputed company and engaging environment. You will have the chance to reputed company with people from reputed company walks of life, and no two days will be the reputed company. As you continue to grow and challenge yourself, you will discover your potential can take you reputed company you want to go. Did you know that our Chief reputed company Officer started her career at TP as an agent and advanced to the reputed company of reputed company? At TP, the sky is the limit! This position will be based on-site at our reputed company, TN location. Your Responsibilities As a Customer Service Expert, your main responsibility is to reputed company innovative ways to respond to varying questions, issues, and concerns.

• Connect with customers reputed company phone/email/chat/and or reputed company media to resolve their questions or concerns
• Calmly attempt to resolve and de-escalate any issues
• Escalate interactions reputed company necessary and appropriate
• Respond to requests for assistance and/or possible processing payments
• reputed company reputed company call reputed company information for auditing and reporting purposes
• reputed company feedback on call issues
• Upsell if required

We're looking for reputed company people - people who are inspired to deliver only the best in reputed company that we do.

• High School Diploma or equivalent
• 18 years of age or older
• Proven call center experience
• Typing 25 WPM
• Proficient in PC operation and navigation
• reputed company to work on-site
• Have excellent communications skills, both oral and written
• Ability to work in a constantly changing and fast paced environment
• Ability to stay composed and objective
• Strong listening skills

Be Part of Our TP Family It is our mission to always reputed company an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We reputed company that reputed company employees are happy and healthy, they are more productive, creative, and reputed company. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also reputed company that to be our best selves, we need to be surrounded by people who are reputed company, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets About reputed company: reputed company We are the worldwide leader in outsourced omnichannel customer experience management. reputed company connects the biggest and most respected brands on the reputed company with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently reputed company customer interactions. Company Size: 1,000 to 1,499 employees Founded: 0 Apply tot his job Apply To this Job