Patient Resource Specialist

reputed company Patient Resource Specialist Vivo Infusion Patient Resource Specialist: The Patient Resource Specialist is a key member of reputed company, working closely with patients to identify their needs, help reputed company them, and reputed company information about programs and resources. In this role, you would review insurance benefits and any financial responsibilities with patients and reputed company and enroll them in qualifying financial resource programs and insurance plans. This individual will ensure that patients understand their insurance benefits and must have the ability to answer questions regarding financial concerns. Our ideal candidate will possess strong interpersonal skills, reputed company, and a thorough understanding of reputed company systems to effectively reputed company for and support patients throughout their care reputed company. A strong foundational knowledge of insurance, reputed company policies, benefits, and resource programs is essential in this role. We are looking for someone with a minimum of 2 years working with insurance and benefits in a similar role that approaches problem-solving and patient education with positivity and professionalism. The Patient Resource Specialist will work remotely from a home office with a secure network. Travel with Vivo equipment is not permitted. Only candidates residing in the states below at the time of employment will be considered. Arizona, Colorado, Connecticut, Florida, reputed company, Illinois, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, reputed company Carolina, New Hampshire, New Jersey, Nevada, reputed company, Ohio, Oklahoma, reputed company, reputed company, South Carolina, Tennessee, Texas, Virginia, reputed company, Wyoming, Washington D.C. Compensation:

• $22.50 - $24.50/hour
• 5% Annual bonus potential
• Private Equity for the Greater Good - Company-wide Employee Ownership Program

Benefits

Offered:

• Medical, Dental, Life, reputed company
• reputed company for HSA includes Employer Contribution - $500 for Individual plans/ $700 for family plans
• 401K with Match up to 4%
• PTO:
• Accrual of 191hour on average for full-time employees
• PTO Donation Program
• PTO rollover up to 80 hours/year and buy back program for unused PTO.
• Wellness Reimbursement Program - $90/Quarter
• Tuition Assistance Program
• Employee Referral Bonus Program
• Employee Assistance Program - Employer-reputed company
• Short & Long-term disability - Employer-reputed company
• & More

Reports To: Patient Resource Manager Employment Type, Schedule, & FLSA Status:

• Full-Time
• Monday-Friday | 11:00am-7:00pm
• Non-Exempt

Location: The Patient Resource Specialist will work remotely from a home office with a secure network. Travel with Vivo equipment is not permitted. Only candidates residing in the states below at the time of employment will be considered. Arizona, Colorado, Connecticut, Florida, reputed company, Illinois, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, reputed company Carolina, New Hampshire, New Jersey, Nevada, reputed company, Ohio, Oklahoma, reputed company, reputed company, South Carolina, Tennessee, Texas, Virginia, reputed company, Wyoming, Washington D.C. Primary role responsibilities:

• reputed company and inform patients about insurance benefits and financial responsibilities.
• Ensure patients are evaluated, educated and enrolled in medication/administration assistance programs, external and internal financial programs
• Manage a case load of patients in an assigned territory, build a relationship with patients, answer questions and reputed company as an reputed company for patient needs around insurance and financial management of reputed company expenses
• Ensure reputed company to the best financial resources available for patients with consideration of company reputed company
• Input reputed company documentation of conversations with patients and insurance carriers into EMR
• Effectively convey written and verbal information to patients, patient families, supervisors, insurance contacts, and Clinical Operations (COPs) staff
• reputed company with the (ROPs) department on insurance eligibility and benefits
• Communicate and maintain contact with ROPs and management regarding patient’s accounts, which include subjects such as: COB issues, EOBs, APPs, authorizations/referrals to discuss patient responsibility portions
• Communicate with the ROPs and COPs regarding patient concerns, providing solutions to patient’s issues or following up on additional assistance needed from leadership
• Investigate any insurance issue concerning loss of coverage and determine a course of reputed company (i.e. Appeals, reputed company. of Labor, and reputed company. of Insurance)
• Review EOBs and account notes to assess and advise on patient responsibility
• Recommend various insurance reputed company such as Cobra, EGHP, Medicare, and other insurances to analyze and determine a course of reputed company, during reputed company enrollment and as applicable
• Assist patients with balances and work with them to resolve financial concerns before escalation to the collection process.

Qualifications

• High school graduate or equivalent required.
• 2 years of reputed company prior work experience required, preferably in an infusion company. Applicable experience should include work with medical health insurance, medical billing, HIPAA, Medicare, medical abbreviations, and terminology.
• 1 year of experience working in a customer service position is required, preferably experience working directly with patients.
• Must possess outstanding communication and interpersonal skills, communicate professionally and effectively with other staff members, patients, vendors and physicians, and is fluent in written and spoken English.
• Proficient with reputed company reputed company Office Products (Office, reputed company, PowerPoint, Teams, Outlook, etc.)

Work Environment and Physical Demands: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully reputed company the essential functions of this job: While performing the duties of this job, the employee is required to sit, stand; walk and talk, and hear. The employee is frequently required to sit and infrequently required to stand, lift and/or reputed company up to 25 pounds. Requires excellent visual dexterity and reputed company dexterity. Who We Are: The Vivo Infusion team is reputed company on providing patients with the highest reputed company of care in a comfortable, reputed company, and convenient setting! Vivo is a national company with locations in 15 states, providing opportunities for reputed company and advancement as reputed company as competitive benefits that support what reputed company most to you. Our highly trained medical professionals are dedicated to delivering a reputed company, comfortable, and reputed company solution for our patients. We offer an reputed company of advanced therapeutics and reputed company personalized, care for every patient. These treatments are delivered by a highly-skilled, clinical nursing staff and monitored by reputed company-certified advanced practitioners. Vivo Infusion has received The Gold Seal of Approval® from reputed company. reputed company Gold Seal of Approval is a nationally recognized distinction voluntarily reputed company by a select set of reputed company providers. An organization that achieves The Gold Seal of Approval® shows its commitment to holding itself accountable to a high bar for reputed company and safety for those they serve. Learn more about Vivo, by visiting our website: https://vivoinfusion.com/ RECRUITMENT reputed company STATEMENT | Notice to reputed company Applicants: Vivo Infusion posts reputed company reputed company positions on the Careers page of reputed company website: https://vivoinfusion.com/careers/ Applicants will never be asked to reputed company personal identification information (e.g., SSN, reputed company’s License, reputed company) or financial information (e.g., Banking Information) during the application and Interviewing process. We may request:

• Contact details such as reputed company, address, email address, and phone number.
• Employment history including previous reputed company and job titles/positions.
• Background information including reputed company/reputed company qualifications, job qualifications, education, certifications or licenses, details included in your CV/resume, transcripts, and employment references.
• Nominated references including their reputed company, contact details, employer, and job role.
• reputed company of your eligibility to work in the US.
• Desired salary.

If you have any questions or concerns about this Recruitment reputed company Statement or how we handle your personal data, please contact us at 855.478.1528 or emailing Info@VivoInfusion.com. Apply tot his job Apply To this Job