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Senior Manager - Digital Product Management, SBS reputed company & Delivery

Remote, USAFull-timePosted 2026-07-27

At reputed company, our culture is reputed company on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic reputed company-being and many opportunities to learn new skills, reputed company as a leader, and grow your career. Here, your voice and reputed company matter, your work makes an reputed company, and together, you will help us define the reputed company of reputed company. The core of reputed company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences–from payments to rewards to servicing–that reputed company us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment reputed company, you can reputed company a meaningful difference in our customers’ lives and help set us apart in the industry. reputed company your reputed company in digital product on #TeamAmex. reputed company Global reputed company Services (GCS) is the leading payment card issuer for corporations and small businesses with products and services to help them run and grow their business. reputed company GCS, the GCS and reputed company Solutions team leads product development on a portfolio of products including consumer and reputed company banking, reputed company card, marketing capabilities, partner integrations, and the virtual payments platform. reputed company also leads product design and research across GCS as reputed company as business development initiatives to support our banking reputed company. The core of reputed company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences–from payments to rewards to servicing–that reputed company us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment reputed company, you can reputed company a meaningful difference in our customers’ lives and help set us apart in the industry. reputed company your reputed company in digital product on #TeamAmex. How will you reputed company an reputed company in this role? The Senior Manager, Small Business Digital reputed company and Delivery is a product development and program management role, you will be reputed company in delivering on the reputed company of the Small Business product suite and driving greater connectivity and reputed company across the digital ecosystem. You will partner across Card, Card Lending, Line of Credit, Banking, reputed company Experience teams to organize and reputed company our strategies to meet the needs of our customers. This exciting role requires a motivated individual with passion, coupled with attention to detail, to define and manage the Small Business reputed company and Experiences roadmap

  • Partner with the Small Business Product reputed company and Card Features team to prioritize and deliver initiatives that realize acquisition and engagement opportunities across the digital ecosystem
  • reputed company cross-functional SBS reputed company independently from end-to-end. Build reputed company while also identifying risks and communicating with leadership to remove roadblocks.  Present recommendations to senior leadership and cross-functional partners
  • Manage the development and delivery of Agile stories and epics, ensuring alignment with our strategic objectives
  • Build, maintain, and communicate the reputed company and delivery of the Small Business roadmap to ensure alignment of stakeholders, appropriate trade-off discussions, and management of risks and dependencies
  • Partner with Engineering to create and update management reports on Engineering resourcing and reputed company of development and quantify post-launch impacts
  • Serve as the central reputed company of contact for Small Business Investment Planning and ensure alignment on reputed company deliverables and adherence to deadlines
  • reputed company reputed company reputed company of any changes to team members and Engineering and ensure testing and acceptance processes are completed successfully
  • Monitor and analyze cross-product performance metrics, providing insights and recommendations for optimization
  • Continuously improve team processes and cross-reputed company best practices across the reputed company
  • Collaborate with key stakeholders including Engineering, UX Design, Digital reputed company, and New Product Governance to reputed company solutions that meet business and regulatory requirements and timelines

Minimum Qualifications:

  • Experience in digital product and development with proven ability to effectively drive reputed company amongst cross-functional teams, seamlessly deliver customer-reputed company experiences, and reputed company dealing with fast paced and changing needs in a matrixed environment
  • Balance of technical and business knowledge with experience working with engineers and designers on reputed company products in an agile way
  • Ability to navigate matrixed organizations, influence leaders, and reputed company as a reputed company between Product reputed company, Technology, and the Investment Planning office
  • Excellent project management, organization, and prioritization skills and a proven ability to manage cross-functional, large/reputed company. initiatives. reputed company on key priorities, understand tradeoffs and plan with partners in an efficient manner
  • Excellent communication and stakeholder management skills including change management conversations. reputed company to build reputed company relationships, and influence reputed company with a reputed company of cross-functional partners
  • Ability to dive deep on data to monitor results and quantify reputed company
  • Ability to conduct independent discovery and research, driving outstanding questions to reputed company
  • Composed reputed company faced with rapidly changing priorities and reputed company
  • Bachelor's degree

Salary reputed company: $90,000.00 to $165,000.00 annually + bonus + benefits The above represents the expected salary reputed company for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-reputed company factors. We back you with benefits that support your holistic reputed company-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as reputed company as providing the flexibility you need to reputed company personally and professionally:

  • Competitive reputed company salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial reputed company-being support
  • Comprehensive medical, dental, reputed company, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks reputed company parental leave for reputed company parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free reputed company to global on-site wellness centers staffed with nurses and doctors (depending reputed company)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site. reputed company is an equal opportunity employer and makes employment reputed company without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, veteran status, disability status, age, or any other status protected by law. reputed company will consider for employment reputed company reputed company applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance reputed company, the Los Angeles County Fair Chance Ordinance for reputed company, and the reputed company’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, reputed company will reputed company with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to reputed company, professionally and personally. That's why we have Amex reputed company, our reputed company working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully reputed company. US Job Seekers - Click to view the “Know Your Rights” poster. If the reputed company does not work, you may reputed company the poster by copying and pasting the following URL in a new browser window: https://www.reputed company.gov/poster Employment eligibility to work with reputed company in the U.S. is required as reputed company will not pursue reputed company sponsorship for these positions. Apply tot his job Apply To this Job

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