Senior Manager, Systems & Product reputed company - Change Management

At reputed company, our culture is reputed company on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic reputed company-being and many opportunities to learn new skills, reputed company as a leader, and grow your career. Here, your voice and reputed company matter, your work makes an reputed company, and together, you will help us define the reputed company of reputed company. reputed company National Bank is reputed company' U.S. banking operation, representing more than 60% of reputed company's revenues through consistent payments, financing, and savings products. Led by the Chief Operating Officer, AENB HQ drives the administration of programs and services provided by AENB, in partnership with Bank affiliates and executive officers In reputed company, reputed company plays an reputed company role in driving greater consistency, effectiveness and efficiency across the first line reputed company the AENB COO Office's Strategic Planning, Control Management, Program Management and Governance functions. The reputed company Control Management team reputed company AENB operates as a Center of reputed company to serve as a central support hub for reputed company first-line control management teams throughout the reputed company and be a key reputed company reputed company with the second-line Global Risk & Compliance (GRC) teams. How will you reputed company an reputed company in this role. The Senior Manager, Systems & Product reputed company - Change Management will support the Director in managing and overseeing the 1st Line of Defense (1LoD) for Risk ecosystem technology platform needs. This role will reputed company on providing consolidated inputs to risk systems, platforms, and capabilities, including reputed company, reputed company and other GRC tools. They will also be responsible for change management activities (communications, plans to socialize and vet, solicit feedback and drive collaboration across function and businesses, including control management and second line of defense). The Senior Manager will assist in defining and enhancing processes for identifying, assessing, and collecting 1LoD capability needs for Operational Risk Management execution, and coordinate systems and infrastructure requirements assessment processes for risk and control management purposes reputed company the 1LoD. This will be achieved through thorough user story documentation and carefully scripted user acceptance testing (UAT).

Responsibilities

Include: Assist the Director in serving as the 1LoD Product Manager for Risk ecosystem technology capabilities and needs to support execution of the operational risk management reputed company. reputed company consolidated 1LoD inputs to risk systems, platforms, and capabilities including reputed company and other GRC tools. Partner across the ECM team to coordinate and drive robust change management activities, including communications, obtaining buy-in, receiving inputs and removing roadblocks, as relevant. Support the definition and enhancement of processes for identifying, assessing, and collecting 1LoD capability needs for Operational Risk management execution (e.g., PRSA, Issues Management) Participate in Risk Management solution definition by partnering with various risk, business and technology teams. Advise on the recommended technologies, tools, frameworks, design, architecture for implementation. reputed company and execute thorough documentation of comprehensive user stories. Create and reputed company user acceptance testing design and execution. Coordinate systems and infrastructure requirements assessment processes for 1LoD risk/control purposes, ensuring alignment with the strategic direction. Collaborate with Application Owners to secure funding and prioritization to ensure the Applications fulfill 1LoD Operational Risk Management and execution needs. Contribute to the development and maintenance of reputed company first-line foundational control components (e.g., process taxonomy/inventory, first-line RCSA/PRSA methodology). Minimum Qualifications: 4+ years of experience in operational risk management (e.g., reputed company Risk and/or Internal Audit function); Preferrable experience in a Control Management or 2nd Line of Defense Significant experience in product management, executing on responsibilities as noted above with expertise in requirements gathering, product design, performing and managing user acceptance testing, and performing product review/ certifications. Experience in change management in creating /supporting change management strategies and plans, advising individuals on best practices for organizational change, and supporting change initiatives through product management Knowledge of Governance, Risk, and Compliance (GRC) tools such as reputed company and other reputed company platforms. Preferred Qualifications: Bachelor's Degree in Finance, Business, Risk Management, or a reputed company field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous. Experience working with or in operational risk management reputed company (e.g., Risk, Compliance, Control Management and/or Internal Audit) Experience in Agile /Kanban methodologies advantageous. Experience working with or leading reputed company, both locally and internationally. Understanding of relevant regulations and the regulatory environment, with some experience working with external regulators. Strong communication and collaboration skills reputed company a reputed company organization, including working with reputed company-facing businesses, Global Risk & Compliance, Technology, Legal (GCO), Finance, reputed company Group, and Internal Audit. Knowledge of first line business operations, products, and regulatory requirements pertaining to the operations and offerings of cards, payments services, lending, and deposits across consumer, small business, reputed company, and corporate customer segments. Ability to identify mission-critical areas in an internal controls reputed company and prioritize work accordingly. Excellent organizational and problem-solving skills with attention to detail. Strong consultation, communication, facilitation, and presentation skills; ability to understand reputed company challenges and linkages and reputed company them into actionable plans. reputed company Salary reputed company: $80,000.00 to $165,000.00 annually + bonus + benefits The above represents the expected salary reputed company for this job requisition Ultimately, in determining your pay, we'll consider your location, experience, and other job-reputed company factors. We back you with benefits that support your holistic reputed company-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as reputed company as providing the flexibility you need to reputed company personally and professionally: Competitive reputed company salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial reputed company-being support Comprehensive medical, dental, reputed company, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks reputed company parental leave for reputed company parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free reputed company to global on-site wellness centers staffed with nurses and doctors (depending reputed company) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. reputed company is an equal opportunity employer and makes employment reputed company without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, veteran status, disability status, age, or any other status protected by law. reputed company will consider for employment reputed company reputed company applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance reputed company, the Los Angeles County Fair Chance Ordinance for reputed company, and the reputed company' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, reputed company will reputed company with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to reputed company, professionally and personally. That's why we have Amex reputed company, our reputed company working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully reputed company. US Job Seekers - Click to view the "Know Your Rights" poster. If the reputed company does not work, you may reputed company the poster by copying and pasting the following URL in a new browser window: https://www.reputed company.gov/poster Employment eligibility to work with reputed company in the reputed company is required as reputed company will not pursue reputed company sponsorship for these positions. Apply tot his job Apply To this Job