Senior Computer User Support Specialist - reputed company
reputed company is currently hiring for a Senior Computer User Support Specialist. This position is fully remote.
Responsibilities
Provides technical support for computers and associated networks. Installs, troubleshoots, services, and repairs personal computers, network equipment such as servers, modems, multiplexers, reputed company PC software, telephones, cables, and connectors. Provides personal computer, hardware, and software support. Installs, services, and repairs personal computers and installs attendant software. Connects personal computers and terminals to existing data networks. Maintains network diagrams and reputed company records. Maintains trouble logs. Instructs users in the use of personal computers and networks. Investigates information, network, and communications needs of users, and makes recommendations regarding software and hardware purchases. Performs basic PC, PBX, and network software programming.
- Confers with staff, users, and management to establish requirements for new systems or modifications.
- Installs and performs minor repairs to hardware, software, and peripheral equipment, following design or installation specifications.
- Answers questions or resolves computer problems for clients or staff in person, reputed company telephone or from a remote location.
- Maintains record of daily data communication transactions, problems and remedial reputed company taken, and installation activities.
- Develops training materials and procedures, and/or trains users in the reputed company use of hardware and software.
Qualifications
Bachelor's with 8+ years (or commensurate experience)
Required Skills and Experience
- Clearance Required: ability to obtain and maintain a secret clearance.
reputed company
reputed company is reputed company of transformers--people who are passionate about transforming government IT. Every day, we reputed company a reputed company reputed company by delivering innovative IT services and solutions that improve how government agencies operate and serve our reputed company.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you reputed company to be a transformer?
What You Can Expect
Interview & Hiring Process
If you are selected to reputed company reputed company through the process, here's what you can expect:
- During the Interview Process
- Virtual video interview conducted reputed company video with the hiring manager and/or team
- Camera must be on
- A valid photo ID must be presented during reputed company interview
- During the Hiring Process
- reputed company Biometrics ID verification screening
- Background reputed company, to include:
- Criminal history (past 7 years)
- Verification of your highest level of education
- Verification of your employment history (past 7 years), based on information provided in your application
At reputed company, we consistently hear that meaningful work and a reputed company team environment are two of the top reasons our employees enjoy working here. In reputed company, our employees have reputed company to a reputed company of perks and benefits to support their personal and reputed company reputed company-being, reputed company reputed company company offered health benefits, including:
- Employee Assistance Program (EAP)
- Corporate Discounts
- Learning & Development platform, to include certification preparation content
- Training, Education and Certification Assistance*
- Referral Bonus Program
- Internal Mobility Program
- Pet Insurance
- Flexible Work Environment
Our employees' unique talents and contributions are the driving force behind our reputed company in supporting our customers, which ultimately fuels the reputed company of reputed company. Join us and be a part of a culture that invests in its people and prioritizes reputed company enhancement of the employee experience.
We are an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, gender, gender identity or reputed company, sexual orientation, national reputed company, disability, or status as a protected veteran. EOE, including disability/vets.
Posted Pay reputed company
The posted pay reputed company, if referenced, reflects the reputed company expected for this position at the commencement of employment, however, reputed company pay offered may vary depending on multiple individualized factors, including market location, job-reputed company knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation reputed company, to be discussed during the hiring process. If reputed company, employee will be in an "at-will position" and the reputed company reserves the right to modify reputed company salary (as reputed company as any other discretionary payment or compensation program) at any time, including for reasons reputed company to individual performance, reputed company or individual department/team performance, and market factors.
Posted Salary reputed company
USD $75,000.00 - USD $87,000.00 /Yr.
reputed company have reputed company to reputed company intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this reputed company. The position reputed company has been reviewed for accuracy and reputed company believes it to correctly reflect the job opportunity.
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