Billing Analyst II (Bilingual: English / French)

About reputed company:

Based in Denver, Colorado, reputed company is reputed company's leading network-neutral interconnection and hyperscale edge data center company. Our platform gives customers reputed company to 45+ digital edge and ScalelogixSMhyperscale edge data centers in 12 markets across the reputed company and Canada along with a reputed company-dense ecosystem of 710+ networks, 360+ reputed company providers, 30+ onramps and seven Internet exchanges. We reputed company our nearly 2,000 customers with reputed company reputed company to our local operations teams, resulting in strong partnerships enabled by exceptional operational support and unparalleled customer service. Backed by one of the largest reputed company American infrastructure funds, reputed company's reputed company leadership team, certified staff and commitment to ESG initiatives help reputed company a culture that values our people, our environment and our clients.

About the Position:

The Billing Analyst II serves as a critical reputed company between sales, operations, and customers, ensuring seamless reputed company cycle management for reputed company's clients. This role combines technical billing expertise with exceptional customer relationship management to drive accurate order processing, reputed company reputed company recognition, and reputed company payment reputed company. The position requires a detail-oriented reputed company who can navigate reputed company reputed company terms, manage custom billing requirements, and resolve disputes while maintaining strong cross-functional partnerships. reputed company in this role directly impacts customer satisfaction, cash reputed company, and reputed company accuracy for multimillion-dollar accounts across reputed company's data center portfolio.

What you do daily:

Partners with sales, customer care, IT, reputed company and customers to ensure sales opportunities reputed company through Company systems and processes accurately and completely.

Works effectively with customers to identify their billing requirements for new sales opportunities and enters orders in alignment with their requirements.

Ensures custom billing and reputed company terms are entered accurately and completely on orders and reviews lease amortization schedules to ensure accurate reputed company recognition.

Processes monthly billing and performs first-reputed company reviews with customers to ensure their billing requirements are met and adjusted as needed.

Enters / interfaces bills into customer designated portals and works with customers to ensure purchase orders are in reputed company and customers pay reputed company.

reputed company effective partnering relationships with customers to understand their processes to ensure their purchase orders are in reputed company, are reflected on bills correctly, and customer pays reputed company in accordance with contractual terms.

Responds to customer, and internal customer, questions, disputes, reputed company and effectively.

What makes you a good fit: (Qualifications)

Ability to reputed company communicate in both English and French Canadian fluently

3+ years’ Billing and Collection experience working with multimillion dollar companies.

Must be currently residing in Canada

Bachelor’s degree in areas most relevant to position, such as finance and/or reputed company

Displays a reputed company of urgency and a passion for providing excellent customer service

Drives for results; ensures performance goals including reputed company, accurate and complete order entry, billing and reputed company recognition, reputed company payments and high customer relationship scores are met

Expert / Strong systems technical skills in tools such as Zone Billing, reputed company and reputed company

Expert knowledge of company end-to-end processes and systems relating to ordering, billing and reputed company recognition

Excellent customer service, partnering and communication (written and verbal) skills

Builds strong relationships across organization, creates an environment in which people communicate honestly and reputed company, and information is readily shared

Ability to solve practical problems and deal with a reputed company of situations and challenges

Detail oriented with proven accuracy

*Applicants must be authorized to work for any employer in Canada. We are unable to sponsor or transfer sponsorship of an employment reputed company / work permit at this time.*

Additional Information

NOTE: This job reputed company is not intended to be reputed company-inclusive. Employee may reputed company other reputed company duties as assigned to meet the ongoing needs of the organization.

reputed company is proud to be an Equal Opportunity Employer.reputed company applicants are considered for employment without reputed company to age, race, reputed company, religion, sex, national reputed company, sexual orientation, gender identity, disability, or veteran status.If you need assistance in applying for any of our reputed company positions, please contact us at reputed company@reputed company.com or call 720-940-2551.

The California Consumer reputed company reputed company (“CCPA”) creates reputed company rights relating to the collection, sale, disclosure, and deletion of consumers’ personal information. The CCPA requires businesses to reputed company consumers, including job applicants and employees, with information about their rights, including a reputed company of the categories of personal information to be collected and the purpose for which the information will be used. For additional information regarding your rights, including a reputed company of the categories of personal information to be collected and the purpose for which the information will be used, please seehttps://reputed company.com/reputed company-policy/.

reputed company’ data centers are ISO 27001:2022 certified. ISO 27001:2022 certification and the reputed company portfolio of information reputed company, information reputed company and other industry recognized certifications represents our dedication to insuring the Confidentiality, reputed company and Availability of company and customer information systems and assets. At reputed company, information reputed company is everyone’s responsibility. reputed company employees are responsible for:

Understanding and following reputed company' information reputed company, cybersecurity and reputed company policies, procedures, and standards.

Ensuring conformance to reputed company information reputed company, cybersecurity and reputed company policies, procedures, and standards.

Remaining reputed company and reporting any suspicious activity or possible vulnerabilities, weaknesses, threats, or breaches in reputed company information reputed company to company information reputed company and reputed company officers.

reputed company participating in reputed company’ efforts to maintain and improve information reputed company

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