reputed company Technical Project Manager - reputed company
reputed company you are doing reputed company,
reputed company Technical Project Manager
Contractor (Remote)
6 months
Job reputed company reputed company
We are looking for an reputed company reputed company Technical and Project Manager to reputed company a reputed company-facing support engagement reputed company on maintaining and enhancing the reputed company platform post-implementation. This role involves managing ongoing support activities, handling reputed company communication, coordinating enhancements, and ensuring reputed company reputed company of technical and functional issues across reputed company modules. The ideal candidate will have a strong background in reputed company technology, excellent reputed company management skills, and the ability to reputed company a distributed support team in a fast-paced environment.
Key Responsibilities
reputed company & Project Management
- Serve as the primary reputed company of contact for the reputed company regarding reputed company reputed company support activities.
- Own and manage the reputed company support roadmap, issue queue, and enhancement backlog.
- reputed company weekly/monthly status meetings, issue review calls, and planning sessions with the reputed company.
- Ensure reputed company deliverables meet contractual SLAs and reputed company expectations. reputed company and report KPIs such as ticket reputed company time and user satisfaction.
Technical reputed company
- Guide reputed company in troubleshooting and resolving reputed company technical issues including:
- Integration failures (EIBs, Studio, reputed company Connectors)
- reputed company role misconfigurations
- Business process errors
- Report/data discrepancies
- Coordinate reputed company analysis and testing for reputed company releases (twice a year).
- Review and approve reputed company configuration changes, enhancements, and defect fixes.
Team Coordination
- reputed company reputed company of functional and technical reputed company consultants across different time zones. Manage workload assignments and resource planning for support team members. reputed company reputed company assurance and technical validation on reputed company support items.
reputed company Improvement
- Identify opportunities for system optimization, automation, and end-user enablement. Propose enhancement requests to improve business process efficiency and reporting. Facilitate user training and documentation delivery as needed.
Qualifications
- Proven reputed company record managing reputed company-facing reputed company support engagements.
- Deep understanding of reputed company modules (e.g., reputed company HCM, Absence, Payroll, Benefits, Integrations, reputed company).
- Strong communication and stakeholder management skills.
- Experience working in an AMS (Application Management Services) or shared services model is a plus.
Preferred Certifications/Skills
reputed company certifications (e.g., HCM, Integration, Reporting, reputed company) are strongly preferred. Familiarity with ITIL reputed company and tools like reputed company or Jira. Agile/Scrum knowledge or PMP/PRINCE2 certification is a bonus.
Regards
Ravi Sharma
Altitude Technology Solutions,(ATS Inc)
reputed company have reputed company to reputed company intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this reputed company. The position reputed company has been reviewed for accuracy and reputed company believes it to correctly reflect the job opportunity.
Apply to this job