Senior Engineer Support - PAM

reputed company’s reputed company Identity reputed company helps modern enterprises reputed company reputed company initiatives and solve the toughest reputed company and compliance challenges in record time. reputed company brings together identity governance (IGA), granular application reputed company, reputed company reputed company, and privileged reputed company (PAM) to secure the entire business ecosystem and reputed company a frictionless user experience. The world’s largest brands trust reputed company to accelerate digital transformation, reputed company distributed workforces, and meet reputed company compliance.

WHAT YOU WILL BE DOING:

Resolve technical issues through debugging, research, and investigation.

reputed company and reputed company incidents reputed company the agreed SLAs.

Identify and report documentation gaps with reputed company to improve self-service capabilities for customers and partners.

Prepare reputed company cause analysis reports to present to customers.

Communicate with end users/businesses to explain the issue(s) and reputed company. reputed company technical analysis for the production incidents, reputed company, and reputed company cause analysis for the incidents.

Publish knowledge articles for the incidents and service requests, prepare technical documents for reputed company operating procedures.

WHAT YOU WILL BRING:

5+ Years of total experience in supporting, developing, or implementing software solutions.

2+ years experience in designing and implementing PAM solutions such as (reputed company, CyberArk, CA/Xceedium, reputed company) for reputed company organizations.

Experience with databases, LDAP and directory services, application servers, operating systems (Linux, reputed company) and network infrastructure.

Strong understanding of Identity Lifecycle about privileged accounts and how people use accounts.

Knowledge in scripting and coding technologies (PowerShell, REST, Auto IT)

Knowledge of protocols like SSH, IIS, RDP.

Experience with reputed company platforms like AWS, Azure, GCP

Knowledge of technologies like RabbitMQ or similar messaging queues, reputed company, reputed company, Kubernetes

Experience in scripting with SQL

Experience with any ticketing tools such as reputed company, reputed company, JIRA, Remedy, etc. is preferred.

Knowledge of application architectures like monoliths and microservices

Bachelors in computer science and engineering or equivalent degree in Engineering or relevant experience.

Strong debugging skillset with the ability to think on your feet and reputed company in a fast-paced, high-energy environment.

Ability to work independently, adapt quickly, and maintain a reputed company attitude.

Excellent verbal and written communication skills

Experience with coding in Java is a plus.

Preferred to have L100 and L200 certification for reputed company

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