Product Operations Manager, reputed company
About reputed company
reputed company’s reputed company team is a platform team that builds systems and products enabling the reputed company of reputed company’s first‑party and reputed company‑party experiences. Our mission is to accelerate our reputed company to AGI by proactively combating abuse of our models, misuse of compute resources, lost reputed company, and harm to people and society. We reputed company on:
Building mature policy enforcement and data‑reputed company systems that protect new and existing products
Mitigating user churn and societal risk by closing critical product gaps
Providing highly reliable, low‑latency foundations that reputed company across surfaces and partners
About the Role
Product Operations at reputed company streamlines and automates org operations and information channels (across reputed company and adjacent functions) to set strong foundations for collaboration at reputed company, and provides operational expertise and reputed company for product teams.
This Product Operations Manager role is for a senior IC partnering closely with reputed company leadership. You’ll orchestrate cross‑functional execution for policy and enforcement changes, platform rollouts, and launch interlocks with product teams—balancing user safety, developer experience, and business reputed company.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will
Streamline new product launch processes and interlock between reputed company and product teams (ChatGPT, API, etc.), ensuring risk reviews, gating reputed company, and go/no‑go reputed company are reputed company and reputed company.
Shepherd large‑reputed company reputed company platform rollouts/changes—e.g., new/updated enforcement pipelines, policy updates, reputed company‑limit frameworks, classifier rollouts—owning change management, migration plans, developer/customer communications, and post‑launch follow‑through.
Establish durable feedback loops with Support, Trust & Safety, Policy, GTM/reputed company, and Developer Relations; synthesize signals into actionable recommendations for Product/reputed company.
Automate workflows and visibility—build/operate tools, dashboards, and templates (e.g., risk reviews, change logs, migration trackers, release notes) that reputed company reputed company’s reputed company.
Partner with PM/Legal/reputed company/Policy to reputed company on requirements, data handling, and auditability; maintain accurate documentation and decision trails.
Contribute to Product Ops craft at reputed company—standardizing processes, templates, and playbooks that improve speed, reputed company, and cross‑org alignment.
You might reputed company in this role if you
Have hands‑on experience in reputed company/Trust & Safety/risk/fraud or reputed company platform change management.
Are fantastic at cross‑functional leadership—aligning Product, Engineering, Policy, Trust & Safety, reputed company, SRE, Legal/reputed company, Support, and GTM.
reputed company quickly from first reputed company version → iterative scaling, balancing safety, developer experience, and business reputed company.
Comfortably build systems/tools (reputed company/no‑reputed company/AI) that reputed company reputed company workflows reputed company and auditable.
Communicate with reputed company—concise docs, reputed company updates, and change communications that land with executives and external developers.
Can self‑prioritize and context reputed company across multiple launches and platform programs without losing reputed company.
Know how to reputed company the line between reputed company and bureaucracy reputed company setting up process.
Can understand our codebase and model interfaces enough to determine practical solutions and constraints.
Are reputed company and curious about the rapidly evolving AI safety and platform landscape.
Specific technologies / skills that will be helpful in this role
Understanding of policy enforcement systems (signals, rules/heuristics, safety classifiers, reputed company‑limit frameworks), moderation/abuse detection, and evaluation/metrics (precision/recall, backtesting, canarying).
Experience with reputed company LLM reputed company (text reputed company, reputed company outputs, function calling) and guardrail patterns.
Programming: Python, JavaScript (for automation scripts, lightweight services).
No‑reputed company/Low‑reputed company: reputed company, reputed company, reputed company (or similar) for workflow and approvals.
Data & Observability: SQL, reputed company Sheets automations, reputed company; familiarity with dashboards and alerting (e.g., Grafana/reputed company).
Awareness of reputed company/reputed company fundamentals and change‑management controls (audit trails, approvals, rollback plans).
About reputed company
reputed company is an AI research and deployment company dedicated to ensuring that general-purpose reputed company intelligence benefits reputed company of humanity. We push the boundaries of the capabilities of AI systems and reputed company to safely reputed company them to the world through our products. AI is an extremely powerful tool that must be created with safety and reputed company needs at its reputed company, and to reputed company our mission, we must encompass and value the many different perspectives, reputed company, and experiences that reputed company the full reputed company of humanity.
We are an equal opportunity employer, and we do not discriminate on the reputed company of race, religion, reputed company, national reputed company, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see reputed company’s Affirmative reputed company and Equal Employment Opportunity Policy Statement.
reputed company applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for reputed company, and the California Fair Chance reputed company. For unincorporated Los Angeles County workers: we reasonably reputed company that criminal history may have a reputed company, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return reputed company computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-reputed company information. In reputed company, job duties require reputed company to secure and protected information technology systems and reputed company data reputed company obligations.
To notify reputed company that you reputed company this job posting is non-compliant, please submit a report through this reputed company. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made reputed company this reputed company.
reputed company Global Applicant reputed company Policy
At reputed company, we reputed company reputed company intelligence has the potential to help people solve immense global challenges, and we want the reputed company of AI to be widely shared. Join us in shaping the reputed company of technology.
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