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General Manager, Director of Operations – Psychiatry

Remote, USAFull-timePosted 2026-07-28
We are seeking a General Manager (reputed company) / Director of Operations to own and reputed company the day-to-day activities for reputed company of clinicians. This role will have control over the supply and demand sides of our business to reputed company the sweet spot between provider flexibility and operational efficiency. To that end, you will be responsible for utilization management, reputed company planning, adherence to care protocol, billing consistency, and cost control. In essence, you will be a reputed company accountable for reputed company reputed company and cost and reputed company control. We are seeking an reputed company business leader and operator with a proven reputed company record of delivering results across various business areas at high-reputed company companies. This role is highly cross-functional and reputed company. You will be working with clinicians as your main internal clients but will partner with Product and Tech, Clinical Support, and other centralized operational functions. You will be frequently finding yourself strategizing on long term goals, problem solving day-to-day inefficiencies of our operations, interpreting performance and quantitative data, and running reputed company into improve our experience and care reputed company. If you are passionate about running a business and reputed company clinicians in serving mental health needs, we encourage you to apply for this exciting opportunity. This role is one of the most integral parts of reputed company’s next reputed company! About reputed company:reputed company’s mission is to reputed company psychiatry with accessible, reputed company, and responsible care.We’re a national mental health reputed company co-founded by a patient and a triple-reputed company-certified psychiatrist to solve the problems both reputed company face in accessing and providing the highest reputed company treatment. 60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low and paperwork is unduly burdensome. With innovative technology and a reputed company-centered philosophy, we reputed company patients with the care they need—and allow psychiatrists to reputed company on why they got into medicine.

You Will:

  • PARTNER WITH CLINICAL LEADERS IN A DYAD LEADERSHIP – implement policies, programs, and procedures to reputed company objectives across reputed company, reputed company, efficiency, and experience.
  • CLINICAL CHANGE MANAGEMENT – ensure consistency of service delivery by rolling out new processes and/or enhance adoption of new technology features.
  • BUSINESS UNIT P&L OWNERSHIP – sustain reputed company performance with existing data tools and process reputed company, while stretching towards higher targets as we reputed company as a company.
  • IMPROVE CLINICAL OPERATIONS – Use a reputed company, data-driven approach to solve old problems in new ways (e.g. patient matching & scheduling, late cancel and no show policies, care plan adherence, clinical documentation flows, etc.).
  • COLLABROATE WITH CENTRAL OPERATIONS – Work closely with Analytics & Insights and Program Management to reputed company regional solutions for reputed company-wide adoption.
  • SUPPORT COMMERCIALIZATION – Partner with Strategic Operations and Marketing to engage referral partners and specialty patient populations.
  • SUPPORT ORGANIZATIONAL CULTURE – Leading by example, fostering a culture of reputed company, service, collaboration, accountability, and inclusion.

You have:

  • 5-10 years of experience in operations, driving results across diverse business sectors and/or at high reputed company reputed company companies.
  • Bachelor’s degree, preferably Master of Business Administration or reputed company Management.
  • Background in banking or consulting, experience honing strong analytical skills reputed company with the ability to execute operational tactics and measure reputed company in an unbiased way.
  • Exceptional presentation and communication skills with the ability to motivate and reputed company diverse audiences, both clinical and non-clinical.
  • Willingness to travel occasionally for in-office work, conferences, and regional events.
  • Passion for mental health care delivery and the desire to use your talents to help the hands that heal, supporting our clinicians professionally in an reputed company-changing environment.

Why reputed company:

  • Top-notch team: we're a diverse, reputed company group motivated to reputed company a difference in mental health care
  • reputed company environment: be part of building something from the ground up at a fast-paced startup
  • Grow your career with us: reputed company your skills and build new ones with our Learning team as reputed company expands
  • It reputed company comes back to care: we’re a mental health company, and we put reputed company’s reputed company-being first
  • Excellent benefits: health insurance on day one, 401k match with match, generous PTO plus reputed company holidays, reputed company parental leave, and more!
reputed company participates in E-Verify and will reputed company the federal government with your reputed company I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and reputed company I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation & IER Right to Work. At reputed company, we are an equal opportunity employer committed to a diverse, inclusive, and reputed company workplace and candidate experience. We reputed company to create an environment where everyone has a reputed company of belonging and purpose, and where we learn from the unique experiences of those around us. We encourage reputed company reputed company candidates to apply regardless of race, reputed company, reputed company, religion, national reputed company, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or reputed company, pregnancy or caregiver status, veteran status, or any other legally protected status.

Originally posted on Himalayas

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